Technical Support Specialist with Industry Expertise

Vor 7 Tagen


Stuttgart, Baden-Württemberg, Deutschland MSX International Vollzeit

About MSX

With a global presence in over 80 countries, our teams provide cutting-edge expertise across various sectors.

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Our rich history of trust-building since 1931 has led to partnerships with nearly every car manufacturer worldwide.

Purpose of the Position

The primary objective is to collaborate on projects to deliver exceptional after-sales service and reinforce product repair services.

Duties and Responsibilities

  • Provide phone-based incident resolution
  • Process warranty acceptance and processing from technical services
  • Investigate and implement countermeasures to address market incidents
  • Conduct technical training for distributor network personnel
  • Perform technical audits at distributors to ensure necessary tools and resources for vehicle repairs
  • Offer technical support during vehicle repair processes
  • Offer on-site support to local dealers as needed

Required Skills and Qualifications

  • In-depth knowledge of electromechanics and/or electronics
  • Responsible, methodical, organized individual with strong analytical and decision-making capabilities
  • Excellent German and good English language skills
  • Strong Microsoft Office skills

Compensation Package

This role comes with a competitive salary, estimated at around $65,000 per annum, depending on location. Benefits include 28 days annual leave, flexible working hours, and a diverse team environment.



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