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Technical Service Advisor
vor 4 Wochen
We are seeking a highly skilled Technical Service Advisor to join our Global Services team in Hilden, Germany. As a Technical Service Advisor, you will play a crucial role in providing expert technical advice, performing diagnostics, and supporting our dealership network.
Key Responsibilities:
- Act as a front-of-house advisor, representing BRP globally, and providing efficient expert advice to dealerships.
- Provide technical solutions to dealership technicians and support other departments, such as warranty and customer care teams.
- Guide dealers on best practices related to BRP policies, processes, and guidelines.
- Proactively support and coach our partners and dealer network on technical support and dealer inquiries.
- Represent BRP and build relationships by participating in events.
Requirements:
- Must speak English and German.
- Basic technical degree or relevant qualification in powersports, automotive, marine, or small engine mechanics.
- At least 2 years of relevant experience in a powersports dealership or similar environment with general mechanical knowledge.
- Strong troubleshooting and diagnostic skills with thorough understanding of electrical and mechanical theory.
- Ability to navigate and understand electronic parts catalogs, engineering drawings, and bill of materials.
- Excellent written and verbal communication skills.
About BRP:
BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. We value diversity and strive to create an inclusive workplace where every employee feels like they belong, grows, and finds meaning.
