Public Transportation Specialist
vor 2 Monaten
About the Role
We are seeking a highly skilled and customer-focused individual to join our team as a Train Conductor Assistant at eurobahn. As a key member of our operations team, you will play a vital role in ensuring the safety, security, and satisfaction of our passengers.
Key Responsibilities
- Provide exceptional customer service to our passengers, responding to their queries and concerns in a professional and courteous manner.
- Assist with ticket sales and validation, as well as providing support to passengers at ticket machines and during boarding and alighting.
- Maintain a clean and safe environment on board our trains, ensuring that our passengers have a comfortable and enjoyable journey.
Requirements
- You must have prior experience as a customer service representative in the public transportation sector, with a strong understanding of customer needs and expectations.
- You should possess excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
- It is desirable that you hold a security and service qualification in public transportation, as well as knowledge of local tariffs and fares.
What We Offer
- A competitive salary, ranging from €2,613 to €2,949 per month, depending on experience, plus additional benefits and bonuses.
- A comprehensive benefits package, including a 1.5-2% annual contribution to your pension fund.
- A generous holiday allowance, with the option to take up to 33 or 39 days off per year, depending on your length of service.
- Free travel on most regional trains in North Rhine-Westphalia, as well as access to our company's canteen facilities.
- Excellent opportunities for career advancement within eurobahn, including roles in training, team leadership, and administration.
- A flexible scheduling system, with the option to choose your preferred shift pattern and, in some cases, knowing your schedule up to a year in advance.
- Additional benefits, such as free bicycles and access to DB canteens.
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