Customer Service Representative

vor 1 Monat


Laatzen bei Hannover, Deutschland CG Chemikalien GmbH & Co. KG Vollzeit
Jobbeschreibung

Wir suchen eine motivierte und kommunikative Person, die sich in der Kundenbetreuung auskennt und gerne mit Kunden in Kontakt tritt. Als Mitarbeiter/in im Customer Service bei CG Chemikalien GmbH & Co. KG werden Sie Teil unseres Teams und tragen maßgeblich zu unserem Erfolg bei.

Hauptaufgaben
  • Auftragserfassung, -bearbeitung und -überwachung
  • Bearbeitung von Kundenanfragen
  • Kundenbetreuung
  • Stammdatenpflege
  • Reklamationsbearbeitung
  • Rechnungsklärung
  • Enge Zusammenarbeit mit dem Vertriebsteam zur Erfüllung von Kundenanforderungen
Voraussetzungen
  • Abgeschlossene kaufmännische Berufsausbildung
  • Erfahrung in der Kundenbetreuung sowie eine ziel- und kundenorientierte Arbeitsweise
  • Freude am Telefonieren, verbunden mit ausgeprägten kommunikativen und organisatorischen Fähigkeiten
  • Sichere Deutschkenntnisse in Wort und Schrift
  • Englischkenntnisse in Wort und Schrift von Vorteil
  • Erfahrung im Umgang mit Warenwirtschaftssystemen von Vorteil
  • Gute MS Office-Kenntnisse
  • Teamfähigkeit, Zuverlässigkeit und eine selbstständige Arbeitsweise
  • Motivation und Einsatzbereitschaft
Was wir bieten
  • Insgesamt eine herausfordernde Tätigkeit in einem erfolgreichen, wachsenden, mittelständischen Unternehmen
  • 30 Tage Jahresurlaub
  • Unbefristeter Arbeitsvertrag
  • Flache Hierarchien sowie kurze Kommunikations- und Entscheidungswege
  • Ein vielseitiges und abwechslungsreiches Aufgabengebiet
  • Ein kollegiales Umfeld
  • Einen Arbeitgeberzuschuss zur Betrieblichen Altersvorsorge
  • Zahlreiche Vergünstigungen in verschiedensten Bereichen durch unser Corporate Benefits Programm


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