Customer Service Representative: Insurance Specialist

Vor 2 Tagen

Gersthofen, Bayern, Deutschland COVAGO Versicherungsmakler GmbH Vollzeit
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative: Insurance Specialist. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities
  • Provide timely and effective communication with clients and insurance companies via phone and email.
  • Ensure seamless customer experience by maintaining a comprehensive understanding of client needs and preferences.
  • Process and review insurance applications, ensuring accuracy and compliance with regulatory requirements.
  • Collaborate with internal teams to resolve customer inquiries and concerns.
  • Develop and maintain strong relationships with clients, fostering a sense of trust and loyalty.
Requirements
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Excellent problem-solving and analytical skills, with the ability to navigate complex insurance products and regulations.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Strong attention to detail, with a focus on accuracy and quality.
  • Proficiency in Microsoft Office and other relevant software applications.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including health insurance and retirement plans.
  • Professional development opportunities, including training and mentorship programs.
  • A collaborative and inclusive team culture, with a focus on work-life balance.

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