Enterprise Account Manager

vor 3 Wochen

Berlin, Berlin, Deutschland Amazon TA Vollzeit
About the Role

We are seeking a highly skilled Enterprise Account Manager to join our Amazon Freight team in Europe. As a key member of our team, you will be responsible for developing and maintaining strategic relationships with our shippers, driving business growth, and ensuring exceptional customer experience.

Key Responsibilities
  • Nurture and grow an existing portfolio of strategic shippers, achieving volume goals with best-in-class service.
  • Maintain high-level engagement from strategic customers, proactively identifying challenges and opportunities for growth.
  • Build relationships with key stakeholders across the portfolio, ensuring seamless communication and collaboration.
  • Be the voice of the customer, guiding product development and iterations to meet their evolving needs.
  • Lead complex projects or initiatives to solve customer pain points and improve experience.
  • Communicate ideas effectively, both verbally and in writing, to diverse audiences.
  • Lead by example, coaching team members to ensure success as a team.
About the Team

As part of Amazon Transportation Services (ATS), you will be welcomed into a diverse team that plays a central role in our success. Our team captures data and uses it to drive decisions, making Amazon more innovative and efficient.

We put safety first, prioritizing our people and using their expertise to get packages to their destination quickly, conveniently, and sustainably.

Requirements
  • Bachelor's degree or equivalent.
  • Experience using data and metrics to drive improvements.
  • Experience in business development, partner development, sales, or alliances management.
  • Experience driving end-to-end delivery and communicating results to senior leadership.
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
  • Experience setting up and managing a sales pipeline.
  • Proficient in English and German languages.
Preferred Qualifications
  • Proficiency in written and verbal European languages (French, Italian, Spanish, others) is a plus.

Amazon is an equal opportunities employer, committed to diversity and inclusion. We make recruiting decisions based on your experience and skills, valuing your passion to discover, invent, simplify, and build.

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