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Technical Writer

vor 2 Monaten


Dresden, Sachsen, Deutschland SAP Leanix Vollzeit
About the Role

SAP LeanIX is seeking a skilled Technical Writer to join our Knowledge & Product Enablement team. As a Technical Writer, you will play a crucial role in creating high-quality user assistance deliverables that meet the needs of our customers.

Key Responsibilities
  • Plan, design, develop, and edit various types of user assistance content, including product documentation, API documentation, UI texts, and multimedia content.
  • Collaborate closely with our Product, Engineering, and UX teams to ensure that our documentation is accurate, up-to-date, and meets the needs of our customers.
  • Research user information needs and implement feedback to improve our documentation.
  • Apply relevant standards and guidelines to ensure quality and consistency in our user assistance deliverables.
  • Stay up-to-date with industry trends and best practices in user assistance.
Requirements
  • 2 years of experience in technical writing, with a strong technical and communication background.
  • Familiarity with software development processes, including APIs, SDKs, and web technologies.
  • Proficiency in documentation tools and version control systems.
  • Understanding of the developer community and ability to craft clear, concise documentation for technical audiences.
  • Self-motivated, collaborative, and empathetic, with the ability to influence positive change across teams.
About SAP LeanIX

SAP LeanIX is a market leader in enterprise architecture management (EAM), driving the modernization of IT landscapes and continuous business transformation. Our software-as-a-service solutions empower organizations to create transparency, enabling them to visualize, assess, and manage the transition towards their target IT architecture.

We serve over 1,200 companies globally across various industries, including more than 10% of the Fortune 500 and half of the German DAX 40. Headquartered in Bonn, and offices in Munich and Berlin (Germany), SAP LeanIX also has a strong international presence with offices in Boston (USA), London (UK), Paris (France), Amsterdam (Netherlands), and Ljubljana (Slovenia). In November 2023, SAP LeanIX became part of SAP.