Aktuelle Jobs im Zusammenhang mit Senior Project Manager Customer Advocacy Lead - Berlin, Berlin - Forto


  • Berlin, Berlin, Deutschland Forto Vollzeit

    Customer Advocacy & Community SpecialistWe are seeking a highly skilled Customer Advocacy & Community Specialist to join our Commercial department at Forto. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, driving customer engagement, and fostering a sense of community within our...


  • Berlin, Berlin, Deutschland Forto Vollzeit

    Customer Advocacy & Community SpecialistWe are seeking a highly skilled Customer Advocacy & Community Specialist to join our Commercial department at Forto. As a key member of our team, you will be responsible for building and maintaining strong relationships with our customers, driving customer engagement, and fostering a sense of community within our...


  • Berlin, Berlin, Deutschland Forto Vollzeit

    Customer Advocacy & Community LeadForto is a company that aims to disrupt logistics and simplify global trade. We're looking for a Customer Advocacy & Community Lead to spearhead our customer engagement efforts and drive impactful interactions within our community.Your RoleAs a Customer Advocacy & Community Lead, you will be responsible for managing...


  • Berlin, Berlin, Deutschland Forto Vollzeit

    Transform Logistics with FortoImagine a world where global trade is simplified, and logistics is revolutionized. Forto is on a mission to make this vision a reality. We're seeking a Senior Project Manager Customer Advocacy to spearhead our customer engagement efforts and drive meaningful interactions within our community.Your RoleAs a key member of our...


  • Berlin, Berlin, Deutschland Forto Vollzeit

    Customer Advocacy & Community ManagerForto is a company that empowers change in the logistics industry, simplifying global trade and striving to achieve climate-neutral operations by 2025. Our Commercial department leads the global logistics revolution by fostering long-term growth and generating revenue through innovative and sustainable solutions.We are...


  • Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    Customer Marketing Role OverviewSAP LeanIX is seeking a Senior Customer Marketing Manager to drive customer marketing end-to-end. This role will work closely with Marketing, Customer Success, and Sales teams to ideate, build, and scale customer experience programs that increase community loyalty and growth.Key ResponsibilitiesDevelop a customer marketing...


  • Berlin, Berlin, Deutschland Transparency International Vollzeit

    The Transparency International Secretariat is seeking a highly skilled professional to lead our advocacy campaigns on climate integrity. As the Advocacy and Campaigns Lead, you will be responsible for developing strategies, plans, and products to support our advocacy, campaigning, and communications efforts in the TI network.The Climate Governance Integrity...


  • Berlin, Berlin, Deutschland Transparency International Vollzeit

    Job Title: Advocacy and Campaigns Lead, Climate IntegrityThe Transparency International Secretariat is seeking a highly skilled and experienced professional to lead our advocacy and campaigns efforts on climate integrity. As a key member of our Policy and Advocacy Team, you will be responsible for developing and implementing strategies to promote...


  • Berlin, Berlin, Deutschland Transparency International Vollzeit

    Job Title: Advocacy and Campaigns Lead, Climate IntegrityThe Transparency International Secretariat is seeking a highly skilled and experienced professional to lead our advocacy and campaigns efforts on climate integrity. As a key member of our Policy and Advocacy Team, you will be responsible for developing and implementing strategies to promote...


  • Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    About the RoleSAP LeanIX is seeking a highly skilled Senior Customer Marketing Manager to drive customer marketing end-to-end. As a key member of our team, you will work closely with Marketing, Customer Success, and Sales to develop and execute customer experience programs that increase community loyalty and growth.Key ResponsibilitiesDevelop and execute a...


  • Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    About the RoleSAP LeanIX is seeking a seasoned professional to drive customer marketing initiatives and enhance the customer experience. As a Senior Customer Marketing Manager, you will collaborate with cross-functional teams to develop and execute customer-centric strategies, leveraging data-driven insights to drive business growth.Key...


  • Berlin, Berlin, Deutschland SAP Leanix Vollzeit

    About the RoleSAP LeanIX is seeking a seasoned professional to drive customer marketing initiatives and enhance the customer experience. As a Senior Customer Marketing Manager, you will collaborate with cross-functional teams to develop and execute customer-centric strategies, leveraging data-driven insights to drive business growth.Key...


  • Berlin, Berlin, Deutschland GE Grid GmbH Vollzeit

    GE Grid Solutions is seeking a Senior Project Manager HVDC to oversee large packages part of a portfolio of several mega HVDC projects in Germany. The successful candidate will be responsible for the engineering & equipment package delivery from our HVDC Product Delivery Group. Key responsibilities include on-time delivery, profit & loss accountability, and...


  • Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Senior Project ManagerWe are seeking a highly skilled Senior Project Manager to lead our People Transformation & Systems Project Management Office. The ideal candidate will be a structured, well-organised, and strong communicator with a problem-solving mindset.Key ResponsibilitiesLead the end-to-end lifecycle of People & Culture-related projects, ensuring...


  • Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Senior Project ManagerWe are seeking a highly skilled Senior Project Manager to lead our People Transformation & Systems Project Management Office. The ideal candidate will be a structured, well-organised, and strong communicator with a problem-solving mindset.Key ResponsibilitiesLead the end-to-end lifecycle of People & Culture-related projects, ensuring...


  • Berlin, Berlin, Deutschland Transparency International Vollzeit

    Job Title: Advocacy and Campaigns Lead, Climate IntegrityThe Transparency International Secretariat is seeking a highly skilled and experienced Advocacy and Campaigns Lead to join our Policy and Advocacy Team. This role will be responsible for leading our collective international advocacy campaigns on climate and corruption issues, developing strategies and...


  • Berlin, Berlin, Deutschland Transparency International Vollzeit

    Job Title: Advocacy and Campaigns Lead, Climate IntegrityThe Transparency International Secretariat is seeking a highly skilled and experienced Advocacy and Campaigns Lead to join our Policy and Advocacy Team. This role will be responsible for leading our collective international advocacy campaigns on climate and corruption issues, developing strategies and...

  • Senior Project Manager

    vor 4 Wochen


    Berlin, Berlin, Deutschland Dassault Systemes Deutschland GmbH Vollzeit

    About Dassault Systèmes Deutschland GmbHWe are a dynamically growing, innovative company since 1981, and the second largest software manufacturer in Europe. Our EuroCentral Services organization is looking for experienced professionals to join our team in one of our 3DS offices in Germany.Job DescriptionWe are seeking a Senior Project/Program Manager to...

  • Senior Project Manager

    vor 4 Wochen


    Berlin, Berlin, Deutschland Dassault Systemes Deutschland GmbH Vollzeit

    About Dassault Systèmes Deutschland GmbHWe are a dynamically growing, innovative company since 1981, and the second largest software manufacturer in Europe. Our EuroCentral Services organization is looking for experienced professionals to join our team in one of our 3DS offices in Germany.Job DescriptionWe are seeking a Senior Project/Program Manager to...

  • Senior Project Manager

    vor 4 Wochen


    Berlin, Berlin, Deutschland Delivery Hero Vollzeit

    Senior Project ManagerWe are seeking a highly skilled Senior Project Manager to lead our People Transformation & Systems Project Management Office. The ideal candidate will be a structured, well-organised, and strong communicator with a problem-solving mindset.Key ResponsibilitiesLead the end-to-end lifecycle of People & Culture-related projects, ensuring...

Senior Project Manager Customer Advocacy Lead

vor 2 Monaten


Berlin, Berlin, Deutschland Forto Vollzeit
Customer Advocacy & Community Specialist

At Forto, we're on a mission to disrupt logistics and simplify global trade. We're seeking a highly skilled Customer Advocacy & Community Specialist to join our Commercial department and lead our customer engagement efforts.

Your Role

You will be responsible for building and nurturing our customer community, driving impactful interactions, and securing ongoing feedback. Your goal will be to transform Forto customers into advocates, leveraging their experiences to enhance decision-making and ensure a positive customer experience.

Key Responsibilities
  • Manage systematic customer interactions, including events, advisory boards, and research activities, to gather continuous feedback and insights.
  • Own Forto's customer access programs, engaging customers in idea generation and early validation of new features and products.
  • Perform customer account outreach and discovery to build out knowledge of customer use cases, platform adoption, and desired outcomes.
  • Mentor and support Forto employees in engaging with customers, streamlining efforts, and creating documentation.
  • Establish infrastructure and processes to sustain customer advocacy and community initiatives effectively.
  • Work cross-functionally with product, sales, marketing, and customer care to identify customers who are willing to share their stories and/or participate in market and product research activities.
  • Cultivate direct relationships with customers to serve as a trusted liaison within the organization.
  • Support the creation and distribution of marketing assets, including customer success stories, webinars, video testimonials, social media content, and more.
  • Craft impactful customer stories that deliver value to both Forto and our advocates.
  • Build and maintain a customer database to track advocacy and research participation effectively.
What You Bring
  • 5+ years of experience leading customer advocacy and community activities in a B2B environment.
  • Proven track record in securing customer interviews, success stories, and participation in research activities.
  • Passion for building and refining programs, with a focus on operational excellence.
  • Strong storytelling skills and ability to create compelling narratives.
  • Exceptional project management and organizational skills.
  • Proactive, autonomous approach with a 'can do' attitude.
  • Experience collaborating with cross-functional teams across multiple business units.
  • Clear and concise verbal and written communication skills.
  • Ability to thrive in a fast-paced environment and demonstrate high initiative.
  • Fluency in English and German.
About Forto

Forto is an internationally growing company with 17+ offices across Europe & Asia, 800+ employees, and 30+ nationalities represented. We're committed to sustainability, with a goal of achieving climate-neutral operations by 2025. Our company culture values knowledge sharing, mentoring, and a healthy work-life balance.

We offer a range of benefits, including a sustainability team, emission offsetting, green energy, organic food, paperless office, inspiring office spaces, flexible working hours, team & company events, hybrid work, peer learning program, mentorship program, leadership training, L&D budget, best onboarding program, visa & relocation support, remote onboarding, and buddy program.