Aktuelle Jobs im Zusammenhang mit Customer Service Representative - Polch, Rheinland-Pfalz - Hellmann Worldwide Logistics
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Polch, Rheinland-Pfalz, Deutschland Hellmann Worldwide Logistics VollzeitJob DescriptionAs a key member of our customer service team at Hellmann Worldwide Logistics, you will play a vital role in ensuring seamless communication between our customers, sales, and operational processing in land transport.Your Key Responsibilities:Monitor appointment services to ensure timely deliveryProcess and commission procurement orders from...
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Polch, Rheinland-Pfalz, Deutschland Hellmann Worldwide Logistics VollzeitJob SummaryAs a key member of our customer service team at Hellmann Worldwide Logistics, you will serve as the primary point of contact between our customers, sales, and operational processing in land transport. Your primary goal will be to promote customer loyalty by accepting transport orders, being available to answer questions, and offering tailored...
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Speditionskaufmann Customer Service Export
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Polch, Rheinland-Pfalz, Deutschland Hellmann Worldwide Logistics SE & Co. KG VollzeitJobbeschreibungAls Speditionskaufmann in unserem Kunden-Service bist du die Schnittstelle zwischen unseren Kunden, dem Vertrieb und der operativen Abwicklung im Landverkehr. Du förderst die Kundenbindung, indem du Transportaufträge entgegennimmst, für Fragen zur Verfügung stehst und maßgeschneiderte Lösungen anbietest.VerantwortlichkeitenKunden- und...
Customer Service Representative
vor 2 Monaten
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a Key Account Liaison, you will be the primary point of contact for our major customers, providing polite and competent advice to ensure their needs are met.
Responsibilities:
- Provide exceptional customer service to our major customers, responding to their inquiries and resolving any issues in a timely and professional manner.
- Process returns and procurements independently, ensuring accurate and efficient handling of customer requests.
- Verify data and ensure accurate information is maintained in our systems.
- Develop and implement individual solutions to meet customer needs, promoting customer loyalty and retention.
- Collaborate with internal teams to ensure seamless communication and efficient processing of customer requests.
Requirements:
- Completed commercial training or equivalent experience.
- Proven experience in customer service, with a focus on providing exceptional customer experiences.
- Knowledge of logistics and transportation is an advantage.
- High quality standards for work, with a focus on attention to detail and accuracy.
- Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional development and growth within the company.
- Flexible working hours and mobile working arrangements.
- Additional financial benefits, including holiday and Christmas bonuses, company pension schemes, and capital-forming benefits.
- Health and well-being initiatives, including company fitness programs and mental health coaching.
- Family-friendly policies, including vacation days for caring for relatives and special events.
- Professional and personal development opportunities, including training and education programs.
- Mobility benefits, including a subsidy for the Deutschlandticket and free parking spaces.
