Logistics Service Manager

vor 1 Monat


Düsseldorf, Nordrhein-Westfalen, Deutschland Bergen Logistics Vollzeit
About Bergen Logistics

Bergen Logistics is a leading logistics service provider specializing in fashion and lifestyle brands. Our European branch serves as the foundation for our growth ambitions across the continent.

Job Description

We are seeking a highly skilled Client Service Manager to join our Client Service Team. As a key member of our team, you will be responsible for maintaining excellent customer relationships, ensuring seamless communication between our warehouse and clients, and providing expert support in customs clearance and export documentation.

Key Responsibilities
  • Maintain strong relationships with customers to ensure their needs are met and exceeded.
  • Act as a liaison between customers and our warehouse team, resolving any issues that may arise.
  • Provide expert support in customs clearance and export documentation, including import and export declarations, transit documents, and classification of goods.
  • Collaborate with our team to identify and resolve bottlenecks, ensuring smooth operations and timely delivery of goods.
  • Support our clients in the field of import and export, handling various customs documents and providing related Origin Documentation.
Requirements
  • At least MBO level education and/or equivalent work experience in a related position.
  • Demonstrable experience in customs matters, customs clearance, and export documentation.
  • Excellent command of the English language, with Dutch language skills a plus.
  • Experience in logistics, particularly in the fashion industry, is an advantage.
  • Affinity with warehouse processes and a strong understanding of customs regulations.
  • Enthusiasm, proactivity, decisiveness, social skills, flexibility, and the ability to work independently and as part of a team.
What We Offer
  • An excellent salary based on education and experience.
  • A pleasant working atmosphere and environment.
  • A generous vacation policy.
  • Reimbursement for expenses.
  • Challenging work in a dynamic and growing company.

Bergen Logistics has earned a reputation as a top 3PL provider due to its specialization in fashion, scalability, technology-driven solutions, strategic locations, and customer service. We are committed to building long-term partnerships with our clients and providing excellent service.

Please note that Bergen Logistics BV requires all employees to obtain a Certificate of Good Conduct (VOG).



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