Senior Human Resources Operations Manager

Vor 5 Tagen


Berlin, Berlin, Deutschland Raisin GmbH Vollzeit
Team Overview

We are an innovative People & Culture team functioning within a matrix structure, committed to nurturing a collaborative workplace.

As the Senior People Operations Manager, you will be instrumental in assisting dedicated business units with all employee-related matters, directly reporting to the HR Business Partner (HRBP). You will work alongside fellow People Operations Managers to refine and enhance Global People Operations processes and policies. While you will not have formal line management duties, you will assume situational leadership within a collaborative leadership framework.

Your Key Responsibilities

Management of Employee Lifecycle:

  • Act as the primary contact for employees across national and international subsidiaries, providing support throughout their entire employment journey.
  • Oversee administrative functions such as employment contracts, parental leave requests, references, and HRIS data management.
  • Facilitate the visa process for international employees and assist with their successful relocation.
  • Ensure the effective delivery and quality of daily Global People Operations while collaborating with peer People Operations Managers, HRBPs, People Analytics & Infrastructure, Legal, Payroll, and Enterprise IT.

Process Enhancements & Initiatives:

  • Champion the centralization and standardization of Global People Processes.
  • Guide People Operations without formal line management authority, influencing the team laterally, with a focus on empowerment and collaboration.
  • Identify opportunities for improvement and optimize Global People Operations based on insights gained from your business units.
  • Lead initiatives to digitalize and automate People Operations processes, working closely with our People Analytics & Infrastructure Team to ensure high data quality and develop automated reports and controls.
    Manage diverse projects, including global benefits programs.

Expected Outcomes:

  • High satisfaction with the service delivery of People Operations.
  • Exceptional employee experience.
  • Globally aligned and seamless People Operations.
  • Digitalized and automated processes.
  • Compliance and data accuracy.
  • Effective collaboration within People Operations and across functions.
Your Profile
  • A University Degree or a completed apprenticeship focusing on human resources, business administration, organizational psychology, or a related field.
  • Several years of HR Operations experience in a multinational and fast-paced environment. This role is also suitable for those with extensive experience in People Operations within a German labor law context who are eager to broaden their scope globally.
  • Strong understanding of German labor law. Experience in international People Operations (UK, US, Spain, Italy) is a plus.
  • Ability to facilitate, support, and guide diverse stakeholders towards successful outcomes. Confidence in decision-making and communication is essential. Previous leadership experience is advantageous.
  • A proven track record of leading projects. Experience and enthusiasm for digitalization and automation projects are beneficial.
  • A passion for operational HR work with a strong service orientation.
  • Excellent organizational skills, attention to detail, and the ability to work independently as well as collaboratively.
  • Fluency in German and proficient English skills.
  • Previous experience with tools such as Personio, Jira, and Google Workspace is advantageous.
Join Our Mission

At Raisin, we prioritize caring for one another and strive to create an open and welcoming environment where everyone feels included. Our culture is driven by our ambitious team, representing over 40 different nationalities.

As part of our team, you will enjoy:

  • An Employee Development Budget of €2,000 and four full training days each year.
  • Access to Babbel for ongoing language learning.
  • A variety of snacks, fresh fruit, and beverages available in the office.
  • Flexible working hours, remote work options, and 28 vacation days.
  • Participation in over 50 different sports through Urban Sports Club, with a subsidized membership of more than €20 per month.
  • A company pension scheme (Betriebliche Altersvorsorge), supported by a 20% contribution from us.
  • Subsidized transportation to the office with the Deutschland Ticket, providing €25 per month.
  • Relocation support if you are moving from another country or city to join us.
About Raisin

Raisin is a pioneer in the savings and investment sector. Established in 2012, this fintech company opened the vast deposits and investments market of the European Union, the United Kingdom, and the United States to consumers. Today, Raisin serves over one million customers across these markets, offering a range of savings products as well as investment and pension solutions. This positions Raisin as one of the leading global marketplaces for savings and investments. Customers benefit from a broader selection of attractive products and the freedom to manage their funds. Additionally, financial service providers receive top-tier marketplace solutions for their clientele, while banks gain improved access to retail funding. Raisin operates its own B2C marketplaces in Europe and the U.S. under the brands Raisin, WeltSparen, and ZINSPILOT.

In Germany, the company provides ETF-based investment and retirement products, private equity and crypto investments, along with savings options. Raisin collaborates with over 400 banks and financial service providers from more than 30 countries. With €50 billion in assets under administration, Raisin has generated over €1 billion in interest for its global customer base. The company is backed by prominent international investors including b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners, and M&G.

Raisin has offices in various locations, including Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich, and New York.

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

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