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Global Reefer Product Excellence Manager

vor 2 Monaten


Hamburg, Hamburg, Deutschland Hapag-Lloyd AG Vollzeit
About Hapag-Lloyd

Hapag-Lloyd is a leading liner shipping company with a fleet of 287 modern container ships and a total transport capacity of 11.9 million TEU. The company has around 13,500 employees and 400 offices in 139 countries. Hapag-Lloyd has a container capacity of 11.9 million TEU, including one of the largest and most modern fleets of reefer containers.

Job Summary

We are seeking a highly motivated and experienced professional to join our Reefer Product Excellence team as a Manager (m/f/d). As a key member of our team, you will be responsible for driving the performance and development of new reefer products, providing training and support to regional teams, and contributing to the reefer digital transformation.

Key Responsibilities
  • Take ownership of Reefer Value Added Services and support the global reefer organization in technical, digital, and quality aspects.
  • Develop and implement new reefer products and drive performance and development.
  • Provide active support and training to Hapag-Lloyd Regions and Areas for all technical and digital reefer-related topics.
  • Contribute to and support the reefer digital transformation.
  • Support Global Reefer Strategy with analytics, improvements, and implementation of current and new Reefer Products.
  • Oversee commercial and technical reefer processes such as Cold Treatment, Controlled Atmosphere, High Value Pharmaceuticals, and reefer-related service agreements.
  • Attend and assist reefer sales teams and customers in trade fairs with reefer product expertise.
  • Participate in customer meetings to support the sales organization with reefer product expertise.
  • Report to the Reefer Product Excellence team lead.
Requirements and Qualifications
  • You believe that international teamwork and team spirit drive success, hence we expect you to be motivated, enthusiastic, authentic, self-driven, and a reliable team player.
  • You share the customer-centric, commercial mindset and are willing to achieve ambitious targets. You are used to stepping outside the comfort zone and driving product development or performance.
  • You know how to build and maintain strong relationships with various stakeholders.
  • If you have analytical, efficient, well-organized, and enthusiastic working style, we know you will be a perfect match for our team. You should be comfortable with processing data and drawing actionable conclusions to move things forward.
  • Completed apprenticeship as liner shipping professional or similar qualification along with a minimum of 4-5 years on-the-job experience is needed in this role. Bachelor's degree would be beneficial.
  • Comprehensive knowledge of MS-Office applications, particularly PowerPoint and Excel.
  • Reefer technical and digital knowledge or the willingness and attitude to learn and share your expertise is necessary.
  • Comprehensive knowledge of Hapag-Lloyd applications (QlikView, HIP, FIS) or at least a high willingness and attitude to learn the handling of the tools. With that knowledge, you will discover the Hapag-Lloyd reefer world.
  • Willingness to travel.
  • Very good command of written and spoken English, Spanish would be beneficial.
We Offer
  • Constantly new, responsible tasks, the opportunity to introduce solutions that you are personally convinced of.
  • Excellent opportunities for further development, supported by a wide range of training and development opportunities.
  • Competitive remuneration (13 salaries + vacation pay) and social benefits, as well as a permanent employment contract.
  • At least 28 days of vacation, flextime, capital-forming benefits, company pension plan.
  • Company restaurant with daily changing, high-quality dishes to choose from as well as coffee bar.
  • Central location between the main train station and Jungfernstieg as well as subsidy for public transportation.
  • Hybrid work model: 3 weekdays at our headquarters in the heart of Hamburg and 2 weekdays mobile work.
  • Health and company sports programs (e.g. yoga, sailing, company doctor, etc.) as well as bicycle leasing.