Technical Support Specialist

vor 15 Stunden


Düsseldorf, Nordrhein-Westfalen, Deutschland Resideo Vollzeit

**About the Role**

The Resideo Centre of Excellence is seeking a highly motivated and experienced Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers.

**Key Responsibilities:**

  • Liaise with internal teams to provide technical support and sales assistance.
  • Work closely with field sales and key accounts to deliver high-quality technical services.
  • Design and implement technical solutions for customers.
  • Provide after-sales technical support and resolve customer issues.
  • Diagnose technical problems and develop effective solutions.
  • Prepare service reports and documentation.
  • Understand customer requirements and provide tailored recommendations.

**Requirements:**

  • University degree or equivalent in a relevant field.
  • Experience in a similar technical support role within the electronics industry.
  • Fluency in German and English.

**What We Offer:**

  • Attractive employment conditions.
  • Opportunity to work independently.
  • A varied area of responsibility.
  • Good development opportunities.


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