Technical Support Specialist
vor 15 Stunden
**About the Role**
The Resideo Centre of Excellence is seeking a highly motivated and experienced Service Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our customers.
**Key Responsibilities:**
- Liaise with internal teams to provide technical support and sales assistance.
- Work closely with field sales and key accounts to deliver high-quality technical services.
- Design and implement technical solutions for customers.
- Provide after-sales technical support and resolve customer issues.
- Diagnose technical problems and develop effective solutions.
- Prepare service reports and documentation.
- Understand customer requirements and provide tailored recommendations.
**Requirements:**
- University degree or equivalent in a relevant field.
- Experience in a similar technical support role within the electronics industry.
- Fluency in German and English.
**What We Offer:**
- Attractive employment conditions.
- Opportunity to work independently.
- A varied area of responsibility.
- Good development opportunities.
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