IT Support Specialist for Human Resources Management

vor 2 Wochen

Magdeburg, Sachsen-Anhalt, Deutschland Dataport AöR Vollzeit
About the Role

We are seeking a highly skilled IT Support Specialist to join our team at Dataport AöR. As a key member of our IT department, you will be responsible for providing top-notch support for our internal HR systems.

Key Responsibilities
  • Better manage and coordinate the receipt of problem and error reports, as well as task assignments.
  • Utilize your extensive knowledge to assist our internal customers in resolving issues in the 1st Level Support, serving as their primary point of contact.
  • Work closely with the relevant department to monitor ticket processes and maintain a comprehensive overview.
  • Contribute creatively to the development of a solutions database.
Requirements
  • Bachelor's degree or equivalent qualification in a relevant field, such as administration or IT.
  • Experience in personnel administration to provide comprehensive support to our customers.
  • Excellent customer communication skills and high service orientation.
  • Proficiency in using Office applications.
What We Offer
  • Fair compensation based on our collective bargaining agreement.
  • Flexibility through mobile work, flexible working hours, and job sharing.
  • Good work-life balance: 38.7 hours per week in full-time employment.
  • 30 days of annual leave, plus additional days off on Christmas Eve and New Year's Eve.
  • Long-term employment and pension plan.
  • Professional development opportunities, including extensive training and workshops.
  • Support for families, including a backup kindergarten and summer program.
  • Wellness initiatives, including fitness discounts and massage services.
  • A strong team spirit.

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