IT Support Specialist
vor 2 Wochen
About the Role:
This is an exciting opportunity to join Dataport AöR as an IT Support Specialist for Personal Management Systems. As a key member of our team, you will be responsible for providing technical support and assistance to our internal customers.
Key Responsibilities:
- Handle and coordinate problem and error reports in a timely and efficient manner.
- Provide first-level support to internal customers, troubleshooting and resolving technical issues.
- Monitor ticket processes and maintain an overview of ongoing tasks.
- Contribute to the expansion of our solution database, ensuring that our team has access to the latest knowledge and best practices.
Requirements:
To be successful in this role, you will need to have a strong background in administration or IT, with experience in personnel management. You should also possess excellent customer communication and service orientation skills, as well as proficiency in Office applications.
What We Offer:
As an IT Support Specialist for Personal Management Systems, you can expect a competitive compensation package, flexibility with remote work, flextime, and job sharing arrangements. You will also enjoy a good work-life balance with 38.7 weekly hours in full-time, 30 days of vacation plus holidays, job security, and retirement benefits. Additionally, you will have access to extensive training and development opportunities, family support services, health and wellness benefits, and an emphasis on team spirit.
Contact Information:
For more information about this exciting opportunity, please contact us.
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