German Customer Service Representative for Car Rentals

vor 2 Wochen


Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit
Customer Service Representative for German Speaking Car Rental Clients

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for German speaking car rental clients. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.

Responsibilities:
  • Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
  • Work effectively as part of a team, developing strong relationships with colleagues and management.
  • Be proactive and positive, with a desire for continuous improvement and a strong work ethic.
  • Provide and maintain a strong, professional relationship with all customers, demonstrating empathy and understanding.
  • Strive for customer retention and loyalty, supporting customers to achieve successful outcomes to their inquiries.
Requirements:
  • Excellent German communication skills, with a good command of English.
  • Great communication and soft skills, with the ability to work effectively in a team environment.
  • Good computer skills, with experience in customer service a plus.
  • Positive attitude and team spirit, with a desire for continuous improvement.
What We Offer:
  • Complete support for relocation to Greece, including flight tickets, hotel accommodation, and house searching assistance.
  • Competitive monthly salary, plus two extra salaries per year.
  • Referral program, with up to €3,500 depending on the language.
  • Healthcare benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events, community, and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises, providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.

This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Join our team and be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

Thinking about relocating and wondering about the cost of living in Greece? Get an idea here:

Greece has an enviable history and culture, climate, and cuisine - and yet, the cost of living is among the lowest in Europe, according to Greek authorities and the EURES network. No wonder Greece is a popular destination for tourists and expats alike.

Find out more.



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