German Customer Service Representative for Car Rentals
vor 3 Wochen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for German-speaking car rental clients. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Responsibilities:- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Work effectively as part of a team, developing effective and supportive relationships with colleagues and management.
- Be proactive and positive, with a desire for continuous improvement and a strong work ethic.
- Provide and maintain a strong, professional relationship with all customers, demonstrating empathy and understanding.
- Strive for customer retention and loyalty, supporting customers to achieve successful outcomes to their inquiries.
- Excellent German communication skills, with a good command of English.
- Great communication and soft skills, with the ability to work effectively in a team environment.
- Good computer skills, with experience in customer service a plus.
- Positive attitude and team spirit, with a desire for continuous improvement.
- Competitive monthly salary, with two extra salaries per year.
- Bring a Friend program, with up to €3,500 depending on the language.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
We are a multinational company that fosters diversity, offering a great opportunity to advance your career and work for a leading brand worldwide. Join our team and become a part of our big family of over 12,000 people from 110+ nationalities.
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