German Customer Service Representative for Car Rentals
vor 4 Wochen
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative for German speaking car rental clients. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Responsibilities:- Respond to customer inquiries via email, chat, and phone in a timely and professional manner.
- Work effectively as part of a team, developing strong relationships with colleagues and management.
- Be proactive and positive, with a desire for continuous improvement and a strong work ethic.
- Provide and maintain a strong, professional relationship with all customers, demonstrating empathy and understanding.
- Strive for customer retention and loyalty, supporting customers to achieve successful outcomes to their inquiries.
- Excellent German communication skills, with a good command of English.
- Great communication and soft skills, with the ability to work effectively in a team environment.
- Good computer skills, with experience in customer service a plus.
- Positive attitude and team spirit, with a desire for continuous improvement.
- Competitive monthly salary, with two extra salaries per year.
- Referral program, with up to €3,500 depending on the language.
- Healthcare benefits and numerous other discounts.
- Full training by certified instructors.
- Professional growth and development opportunities.
- Special events, community, and social responsibility initiatives.
- Free online Greek language courses.
- State-of-the-art premises, providing a great working environment with relaxing break areas.
- Work for a Great Place to Work-Certified Company that fosters diversity.
This is a great opportunity to advance your career and work for a multinational company, developing strong experience and skills while representing one of the biggest brands worldwide. Join our team and be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.
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