Aktuelle Jobs im Zusammenhang mit Senior Payroll Customer Success Manager - Berlin, Berlin - Remote
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Senior Payroll Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Remote VollzeitJob OverviewAs a Senior Payroll Customer Success Manager at Remote, you will be responsible for building and growing long-term relationships with our payroll customers. You will act as their trusted advisor and advocate, providing expert guidance and support to ensure their success with our payroll product and services.Key ResponsibilitiesDevelop deep...
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Senior Payroll Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Remote VollzeitAbout the RoleWe are seeking a highly skilled Payroll Customer Success Manager to join our team at Remote. As a Payroll Customer Success Manager, you will be responsible for building and growing long-term relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll product(s).Key ResponsibilitiesDevelop a deep...
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Senior Payroll Customer Success Strategist
vor 3 Wochen
Berlin, Berlin, Deutschland Remote VollzeitCustomer Success in the Global Payroll SpaceWe are seeking a seasoned Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and growing strong relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll (PAY)...
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Senior Payroll Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Remote VollzeitAbout the RoleWe are seeking a highly skilled and experienced Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our products and services.Key...
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Senior Enterprise Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland machtfit GmbH VollzeitBeschreibung der RolleWir suchen eine erfahrene Key Account Manager/ Senior Customer Success Manager, die unsere Enterprise Kunden bei der Entwicklung ihrer Gesundheitsstrategien unterstützt.AufgabenBetreuung und Entwicklung von Top-Enterprise-KundenIdentifizierung von Kundenbedürfnissen und Entwicklung passender LösungenSicherstellung einer optimalen...
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Senior Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Epidemic Sound VollzeitAbout the RoleWe are seeking a highly skilled Senior Customer Success Manager to join our team at Epidemic Sound. As a Senior Customer Success Manager, you will be responsible for developing and maintaining strong relationships with our enterprise clients, ensuring their success and growth with our soundtracking solutions.Key ResponsibilitiesDevelop and...
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Senior Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute...
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Senior Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Semrush VollzeitJob Title: Senior Customer Success ManagerWe are seeking a highly skilled Senior Customer Success Manager to join our team at Semrush. As a key member of our Customer Success team, you will be responsible for delivering exceptional customer experiences and driving business growth through strategic account management.Key Responsibilities:Develop and execute...
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Senior Project Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Workday GmbH (Euro) VollzeitAbout the RoleAt Workday GmbH (Euro), we're committed to empowering our customers to achieve their goals. As an Engagement Manager, you'll play a critical role in driving customer success in a fast-paced environment.You'll engage, guide, and ensure success in our customers' implementation of Workday's leading cloud enterprise software products. Your key...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout the RoleAxway is seeking a skilled Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for taking ownership of assigned customer relationships and fostering strategic, long-term business relationships with our clients.Key ResponsibilitiesDevelop a proactive customer contact strategy to drive adoption,...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout the RoleAxway is seeking a Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for taking ownership of assigned customer relationships and fostering strategic, long-term business relationships with our clients.Key ResponsibilitiesDevelop a proactive customer contact strategy to drive adoption, usage,...
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Senior Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland machtfit GmbH VollzeitAufgabenWir suchen eine/n erfahrene/n Key Account Manager/ Senior Customer Success Manager, der/die eine Schlüsselrolle bei der Entwicklung unserer Enterprise Kunden einnimmt.Die Aufgaben umfassen:Betreuung und Entwicklung unserer Top-Enterprise-Kunden vom Onboarding bis zum RenewalIdentifizierung von Kundenbedürfnissen und Entwicklung passender Lösungen...
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Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland Axway VollzeitOverviewAxway is a leading enterprise integration company that has been driving digital transformation for over 20 years. We are seeking a skilled Customer Success Manager to join our team and help us achieve our ambitious goals.As a Customer Success Manager, you will be responsible for fostering strategic, long-term business relationships with our clients...
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Senior Customer Success Manager
vor 1 Woche
Berlin, Berlin, Deutschland Softwaregini VollzeitAbout the RoleAt Softwaregini, we are a fast-growing and well-funded B2B SaaS company that is revolutionizing how companies select and manage their software portfolios.We are a tight-knit, nimble team dedicated to bringing our cutting-edge AI technology to IT decision-making, and we are looking for a highly skilled Senior Customer Success Manager to join our...
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Senior Customer Success Manager
vor 3 Wochen
Berlin, Berlin, Deutschland vrame Consult GmbH VollzeitDeine RolleWir suchen einen erfahrenen Kundenbeziehungsmanager, der unsere Kunden erfolgreich begleitet und ihre Bedürfnisse erfüllt. Als Senior Customer Success Manager bist du das Bindeglied zwischen unseren Kunden und unseren Lösungen. Du bist verantwortlich für die Kundenbeziehung, die Identifizierung von Kundenbedürfnissen und die Entwicklung von...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitOverviewIn 2023, Axway is committed to driving digital transformation for organizations worldwide. We are seeking a skilled Customer Success Manager to join our team and contribute to our mission.The ideal candidate will have a proven track record of fostering long-term business relationships with clients and driving revenue growth through proactive customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Customer Success Manager
vor 4 Wochen
Berlin, Berlin, Deutschland Axway VollzeitAbout AxwayAxway is a leading enterprise integration company that enables organizations to digitally transform their businesses. With over 20 years of experience and 11,000 customers in 100 countries, Axway is a trusted partner for companies of all sizes.Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team. As a Customer...
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Senior Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland machtfit GmbH VollzeitJobbeschreibungWir suchen eine/n erfahrene/n Key Account Manager/ Senior Customer Success Manager, der/die eine Schlüsselrolle bei der Entwicklung unserer Enterprise Kunden einnimmt.AufgabenDie Betreuung und Entwicklung unserer Top-Enterprise-Kunden vom Onboarding bis zum RenewalDie Identifizierung von Kundenbedürfnissen und Entwicklung passender Lösungen...
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Senior Customer Success Manager
vor 2 Monaten
Berlin, Berlin, Deutschland machtfit GmbH VollzeitJobbeschreibungWir suchen eine/n erfahrene/n Key Account Manager/ Senior Customer Success Manager, der/die eine Schlüsselrolle bei der Entwicklung unserer Enterprise Kunden einnimmt.AufgabenDie Betreuung und Entwicklung unserer Top-Enterprise-Kunden vom Onboarding bis zum RenewalDie Identifizierung von Kundenbedürfnissen und Entwicklung passender Lösungen...
Senior Payroll Customer Success Manager
vor 1 Monat
We are seeking a highly skilled Senior Payroll Customer Success Manager to join our team at Remote. As a key member of our Customer Success team, you will be responsible for building and maintaining strong relationships with our payroll customers, ensuring their success and satisfaction with our Global Payroll product.
Key Responsibilities:- Develop deep understanding and expertise for Remote Payroll product(s) and services
- Take responsibility for the entire customer journey, and grow them into long term partners with a direct focus on payroll services
- Long-term customer relationship management, ensuring the success and satisfaction of payroll customers
- Own client retention & expansion, within payroll product and services
- Identifying upselling & cross-selling opportunities, managing campaigns and product promotion and introducing new payroll features to our client/complementary products (EOR, Contractor Management, Talent, Equity and HRIS)
- Monitor customer complaints and provide assistance to solve any concerns or problems related to our Global Payroll (PAY) product(s)
- Gather customer feedback regularly and share with our Payroll, Product, Sales, Global Operations, Finance, Legal, and Growth teams, with a focus on payroll product and customer experience enhancements
- Work closely with the Payroll and Sales team to help ensure the right expectations are set for payroll customers
- Educate and train customers on key payroll information and processes to set them up for success
- Monitor account & customer health, preventing churn, and managing escalations, particularly those related to payroll issues
- Extensive expertise in customer-facing roles, preferably in the international Fintech/Payroll/HR tech space, ideally within payroll product and tech-focused environment
- Solid knowledge of global payroll software and tools, with a strong understanding of global payroll systems and services
- Experienced in leading, planning, executing, and overseeing cross-department programs, with excellent organizational abilities to drive multiple and complex projects, priorities and to manage stakeholders simultaneously
- Proven track record of onboarding, growing, retaining and developing customers
- Clear ability to identify, engage, and build strong relationships with key stakeholders across different levels of the customer organizations
- Excellent verbal and written communication and demonstration skills, with the ability to convey complex ideas clearly, influence stakeholders, and deliver impactful presentations
- Extensive experience presenting to customers and stakeholders about HR/Payroll-related matters
- Excellent attention to detail, particularly in HR/Payroll compliance and regulations
- A real passion for problem-solving and executing strategies across a wide variety of technical scenarios and customer projects
- Competitive salary range: $45,000 USD to $126,600 USD
- Unlimited personal time off (minimum 4 weeks)
- Quarterly company-wide day off for self-care
- Flexible working hours
- 16 weeks paid parental leave
- Mental health support services
- Stock options
- Learning budget
- Home office budget & IT equipment
- Budget for local in-person social events or co-working spaces
- Written test
- Interview with recruiter
- Interview with manager & peer
- Interview with Director of CS
- Interview with GM, Payroll
- Offer
