Customer Service Ambassador for German-Speaking Clients

Vor 3 Tagen


Karlsruhe, Baden-Württemberg, Deutschland Patrique Mercier Recruitment Vollzeit

We are thrilled to present an exceptional opportunity for a skilled Customer Service Ambassador to join our team at Patrique Mercier Recruitment in the vibrant location of Greece. As a key point of contact for German-speaking clients, you will play a vital role in delivering top-notch customer service and support.

Your primary responsibility will be to act as the first point of contact for our German-speaking clientele, providing clear and accurate information about our products and services while efficiently resolving their inquiries. You will also be responsible for ensuring customer satisfaction through friendly and professional support, documenting all interactions accurately in our system, and collaborating with team members to enhance service quality and overall customer experience.

To excel in this role, you should possess fluency in German and English, both written and spoken. While prior experience in customer support is advantageous, it's not mandatory. You must have strong communication and interpersonal skills, a problem-solving mindset focused on customer satisfaction, and the ability to work independently and manage time effectively. Familiarity with customer service software and tools is preferred, as well as a reliable internet connection and suitable home office setup.

A positive attitude and willingness to learn and adapt are essential for success in this position. You will be rewarded with a competitive salary, estimated at approximately $45,000 - $60,000 per year, depending on your experience and qualifications. Additionally, you will receive private health insurance, training and development opportunities, performance bonuses, 2 extra salaries per year, fully paid training, and a fully paid relocation package (flight, transfer, and hotel).



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