Service Designer
vor 1 Monat
We're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.
Your Key Responsibilities:- Analyze existing journeys in online and offline channels, proposing solutions to drive business value.
- Create tangible understanding of user needs and expectations by designing customer journeys and service blueprints.
- Execute discovery and research with end-customers and internal stakeholders.
- Identify process improvement opportunities and propose actionable insights.
- Communicate ideas effectively to teams and stakeholders in simple, practical, and engaging ways.
- Minimum of 3 years of experience working as a Service Designer or similar role.
- Thorough understanding of user-centered design principles.
- Hands-on knowledge of experience mapping and service prototyping.
- Researcher at heart, with knowledge of various learning and discovery UX methods.
- Proficient in moderation and facilitation skills.
- Fluent in English.
- Flexible working time models with up to 50% remote working within Germany.
- 30 vacation days plus additional special vacation days.
- Attractive compensation with profit share/bonus, Christmas, and vacation payment.
- Multiple learning & development options: support of job-related further training, various technical and leadership development programs.
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Service Designer
vor 4 Wochen
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
vor 4 Wochen
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
vor 4 Wochen
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
vor 4 Wochen
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
vor 1 Monat
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
vor 1 Monat
Heidelberg, Baden-Württemberg, Deutschland Heidelberg Materials VollzeitUnlock Your Potential as a Service Designer at Heidelberg MaterialsWe're seeking an experienced Service Designer to join our UX & CI team in Heidelberg, Germany. As a critical thinker and creative problem-solver, you'll inspire digital teams and stakeholders to design exceptional services that delight our customers and drive business value.Your Key...
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Service Designer
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