Medical Equipment Field Service Specialist
Vor 2 Tagen
Delivering Exceptional Diagnostic Support
Our client, a renowned global leader in medical diagnostics, is seeking a skilled Field Service Engineer to provide top-notch on-site and remote support for their comprehensive solutions used in healthcare facilities worldwide.
Key Responsibilities:
- Instrument Setup and Launch: Ensure seamless installation and deployment of diagnostic equipment at customer locations.
- Customer Training and Support: Provide comprehensive training and assistance to customers and distributors to optimize equipment usage.
- Maintenance and Repair: Perform routine and emergency maintenance, calibration, troubleshooting, and repairs to maintain equipment performance.
- Customer Satisfaction: Offer exceptional support to ensure customer satisfaction and smooth operations.
- Product Recommendations: Suggest additional products and services, such as maintenance contracts, to meet customer needs.
- Complaint Resolution: Address customer complaints, non-conformities, and corrective actions in a timely manner.
- Spare Parts Management: Manage spare parts, maintain records, and prepare maintenance estimates for customer approval.
- Event Planning: Assist in planning and preparation for conferences and events.
Requirements:
- Technical Expertise: Strong background in mechanics, electronics, and engineering.
- Medical Experience: Experience working in medical analysis laboratories and with medical devices.
- Language Skills: Fluency in German and English; proficiency in a third language is an asset.
- Office Automation: Skilled in office automation tools, including Word, Excel, PowerPoint, and Outlook.
Apply Now through [Approach People Recruitment] and take the first step towards a rewarding career in medical diagnostics.
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