Customer Service Representative

vor 4 Wochen


Berlin, Berlin, Deutschland MILES Mobility Vollzeit
Customer Care Role

We are seeking a skilled Customer Care Agent to join our international department. As a key point of contact, you will provide exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.

Responsibilities
  • You will be the first point of contact for all our customers, handling inquiries via phone, chat, and email.
  • You will assist customers in resolving issues related to ongoing rentals, vehicle functions, and app usage.
  • You will work closely with colleagues and other teams to filter important information and provide detailed reports.
  • You will prioritize quality and accuracy in your work, ensuring customer requests are met with high-quality service.
Requirements
  • You possess exceptional problem-solving skills and enjoy assisting customers in need.
  • You have excellent communication and interpersonal skills, with the ability to work in a diverse team environment.
  • You are proficient in customer support software and have a strong understanding of German and/or Dutch, and/or French, with English as a must-have language.
  • You are a team player with a positive attitude, able to deliver exceptional customer experiences and go above and beyond to meet customer needs.
What We Offer
  • A competitive salary, complemented by performance-based bonuses and additional pay for Sunday, night, and holiday shifts.
  • Predictable working hours, with a 4-week shift schedule in advance.
  • A comprehensive pension plan and mobility benefits, including MILES credits or the Deutschlandticket.
  • Access to benefits like Urban Sports Club membership, discounts on various products, and a hybrid work model.
  • Opportunities for personal development, knowledge sharing, and training, with support from the HR Team and Team Leads.


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    About UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.


  • Berlin, Berlin, Deutschland Abramo Customer Care Vollzeit

    Your New RoleWe are seeking a highly skilled Customer Service Representative to join our team at Abramo Customer Care. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Italian.Your Key ResponsibilitiesManage all types of inquiries generated via back office activities such as chat,...


  • Berlin, Berlin, Deutschland REWE Vollzeit

    About the Role: We are seeking a highly skilled Customer Service Representative to join our dynamic team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving customer complaints in a timely and professional manner.Your Key Responsibilities:Respond to customer inquiries and resolve issues via...


  • Berlin, Berlin, Deutschland Neo Temp GmbH Vollzeit

    We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers via phone, email, and chat. Your primary goal will be to resolve customer complaints and issues in a timely and professional manner.Key...


  • Berlin, Berlin, Deutschland ATLAS TITAN Ost GmbH, Standort Berlin Vollzeit

    We're seeking a Customer Service Representative to join our team. The ideal candidate will have excellent communication skills and be able to resolve customer issues in a timely manner.Key Responsibilities:Respond to customer inquiries and resolve issues via phone, email, or chatProvide product information and troubleshooting guidanceEscalate complex issues...


  • Berlin, Berlin, Deutschland 50Hertz Vollzeit

    We are seeking a highly skilled Customer Service Representative to join our team at {company}. The ideal candidate will possess excellent communication skills and be able to provide top-notch customer support.Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints and concerns in a fair...


  • Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit

    As a Customer Service Representative for our digital shopping mall, you will be responsible for delivering an exceptional customer experience and building long-lasting relationships based on loyalty and trust. Our client offers a wide variety of products at discounted prices, making online shopping an attractive option for customers. In this role, you will...


  • Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our Customer Care team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure that our customers have a positive experience with...


  • Berlin, Berlin, Deutschland Grow-Talent Vollzeit

    At Grow-Talent, we are seeking a skilled Customer Service Representative to join our client's team in Porto. This is a fantastic opportunity for a motivated and customer-focused individual to work with a leading Outsourcing/BPO consultancy.


  • Berlin, Berlin, Deutschland CAPCO Vollzeit

    About the Role:As a Customer Service Representative, you will be responsible for providing top-notch support to our clients. This involves responding to inquiries, resolving issues, and ensuring overall customer satisfaction.Key Responsibilities:Handle customer complaints and concerns in a professional mannerProvide accurate information and solutions to...


  • Berlin, Berlin, Deutschland Cerberus Pay Vollzeit

    Cerberus Pay is seeking a highly skilled Customer Service Representative to join our e-commerce team. The ideal candidate will possess excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner.The successful candidate will be responsible for delivering exceptional customer...


  • Berlin, Berlin, Deutschland MILES Mobility GmbH Vollzeit

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at MILES Mobility GmbH. As a key member of our Customer Care department, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, chat, and...


  • Berlin, Berlin, Deutschland HRS Germany GmbH Vollzeit

    We are seeking a skilled Global Customer Service Representative to join our team at HRS Germany GmbH.As a key member of our customer service team, you will be responsible for providing top-notch customer experience via various channels including telephone, chat, and email.Your primary focus will be on handling inbound voice sales orders, customer service...


  • Berlin, Berlin, Deutschland Blu Selection Vollzeit

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team in Berlin. As a key member of our client's team, you will be responsible for delivering exceptional customer service and support to our clients.Key ResponsibilitiesProvide world-class service to customers via phone, email, and chatAnswer incoming queries from...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Customer Support Role for German SpeakersWe're seeking a skilled German language customer support representative to join our team at Teleperformance Greece.Key Responsibilities:Provide exceptional customer service to clients in GermanAssist with inquiries, issues, and concernsWork collaboratively with team members to achieve customer...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Are you a German language enthusiast with a passion for customer support?We're seeking a customer service representative to join our team at Teleperformance Greece. As a German speaking customer support specialist, you will be providing exceptional customer experience to clients across various financial, banking, and money transfer services.Key...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    About the Role:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Teleperformance Greece. As a key member of our Customer Service team, you will be responsible for providing exceptional service to our clients, specifically those who communicate in German.Key Responsibilities:Utilize phone calls, emails,...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    Job Title: Customer Service Representative for German-Speaking ClientsAt Teleperformance Greece, we are seeking a highly skilled Customer Service Representative to join our team. As a German-speaking customer support agent, you will be responsible for handling customer inquiries and providing solutions to network and other problems faced by our clients from...


  • Berlin, Berlin, Deutschland Teleperformance Greece Vollzeit

    A Dream Opportunity for German SpeakersAre you a car enthusiast looking for a new challenge? Do you have excellent communication skills and a passion for delivering exceptional customer service? We are seeking a highly motivated and detail-oriented Audi German Customer Service Representative to join our team in Greece.As a key member of our customer service...


  • Berlin, Berlin, Deutschland Blu Selection Vollzeit

    Excel in your career as a Customer Service Representative for Luxury Automotive with Blu SelectionAvoiding technical issues, providing product advice, and following up on customer satisfaction, there are many areas where excellent customer support is required. As a key player in our team, you will be responsible for delivering exceptional service to clients,...