Customer Service Representative
vor 4 Wochen
We are seeking a skilled Customer Care Agent to join our international department. As a key point of contact, you will provide exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.
Responsibilities- You will be the first point of contact for all our customers, handling inquiries via phone, chat, and email.
- You will assist customers in resolving issues related to ongoing rentals, vehicle functions, and app usage.
- You will work closely with colleagues and other teams to filter important information and provide detailed reports.
- You will prioritize quality and accuracy in your work, ensuring customer requests are met with high-quality service.
- You possess exceptional problem-solving skills and enjoy assisting customers in need.
- You have excellent communication and interpersonal skills, with the ability to work in a diverse team environment.
- You are proficient in customer support software and have a strong understanding of German and/or Dutch, and/or French, with English as a must-have language.
- You are a team player with a positive attitude, able to deliver exceptional customer experiences and go above and beyond to meet customer needs.
- A competitive salary, complemented by performance-based bonuses and additional pay for Sunday, night, and holiday shifts.
- Predictable working hours, with a 4-week shift schedule in advance.
- A comprehensive pension plan and mobility benefits, including MILES credits or the Deutschlandticket.
- Access to benefits like Urban Sports Club membership, discounts on various products, and a hybrid work model.
- Opportunities for personal development, knowledge sharing, and training, with support from the HR Team and Team Leads.
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Customer Service Representative
Vor 3 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitAbout UsWorkstation Customer Care is a leading online retailer offering a wide variety of products at unbeatable prices. Our mission is to provide an exceptional shopping experience for our customers, and we're looking for a talented individual to join our team as a customer service representative.
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Berlin, Berlin, Deutschland Teleperformance Greece VollzeitJob Title: Customer Service Representative for German-Speaking ClientsAt Teleperformance Greece, we are seeking a highly skilled Customer Service Representative to join our team. As a German-speaking customer support agent, you will be responsible for handling customer inquiries and providing solutions to network and other problems faced by our clients from...
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