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Client Success Specialist

vor 2 Monaten


Berlin, Berlin, Deutschland MatchFast HR Vollzeit
About MatchFast HR

We are a Berlin-based HR consultancy specializing in finding top talent for high-growth startups and scaleups in Germany. Our extensive network of top universities and industry connections enables us to quickly identify and attract top candidates.

Key Responsibilities
  • Client Relationship Management
    • Build and maintain strong relationships with clients to ensure successful recruitment projects
    • Manage client expectations and provide regular project updates
  • Recruitment Strategy Development
    • Collaborate with the internal team to develop and implement recruitment strategies and solutions
  • Client Support and Guidance
    • Provide guidance and support to clients throughout the recruitment process
  • Project Coordination
    • Coordinate project activities with the internal team to ensure timely delivery of high-quality solutions
Requirements
  • Apprenticeship or Bachelor's degree in a business-related field
  • First experience in account management or customer success, preferably in the recruiting or HR industry
  • Excellent English communication skills and proficiency in German
  • Strong problem-solving and decision-making abilities
  • Proven track record of building and maintaining strong client relationships
  • Ability to work independently and as part of a team
  • High level of organization and attention to detail
  • Experience working in a startup environment is a plus
  • Experience with CRM software and project management tools is a plus
Benefits
  • Opportunity to work with a dynamic and fast-growing team
  • Competitive compensation
  • Flexible work environment: work from home or in the office
  • Direct contact with high-profile founders, business angels, and C-levels of successful startups
  • Collaboration with an experienced serial entrepreneur and mentorship opportunities