Aktuelle Jobs im Zusammenhang mit Field Service Engineer - Deutschland - Safeguard Global
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Field Service Engineer
vor 2 Monaten
We are seeking a highly skilled Field Service Engineer to join our team at Safeguard Global. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical expertise to our clients.
Key Responsibilities- Collaborate with customer technical teams to troubleshoot and resolve complex software and hardware issues.
- Replicate customer environments and network problems as needed to ensure timely resolution.
- Act as the primary customer advocate, facilitating communication between customers, Sales, and Engineering.
- Perform regular scheduled maintenance on units and maintain accurate maintenance schedules.
- Install hardware upgrades to support new connectors or hardware tests.
- Bachelor's degree in Computer Engineering or related field.
- Knowledge of mobile devices, software updates, drivers, firmware, and flashing.
- Working knowledge of computer science fundamentals, including Git, Linux, SQL, and Python.
- Familiarity with wireless IT infrastructures, including TCP/IP, DHCP, and WiFi.
- Basic understanding of electrical and mechanical engineering principles.
