Head of Customer Service
vor 3 Stunden
Opteven Deutschland is seeking a highly skilled and experienced Head of Customer Service to join our team. As a key member of our organization, you will be responsible for leading our customer service department and ensuring that our customers receive exceptional service.
Key Responsibilities:- Lead and manage a team of customer service representatives to ensure that they are providing excellent service to our customers.
- Develop and implement customer service strategies to improve customer satisfaction and loyalty.
- Collaborate with other departments to ensure that customer needs are met and that our products and services are delivered to the highest standard.
- Monitor and analyze customer feedback to identify areas for improvement and implement changes as needed.
- Ensure that our customer service processes are efficient and effective, and that our customers receive timely and accurate responses to their inquiries.
- Proven experience in customer service leadership, preferably in a similar industry.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
- Strong analytical and problem-solving skills, with the ability to identify and resolve complex customer issues.
- Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines.
- Fluency in English, with the ability to communicate effectively with customers and colleagues.
- A competitive salary and benefits package.
- The opportunity to work with a dynamic and innovative company.
- A collaborative and supportive team environment.
- Professional development opportunities to help you grow and succeed in your career.
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Head of Customer Service
Vor 2 Tagen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
Vor 2 Tagen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service Manager
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
-
Head of Customer Service Manager
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
-
Head of Customer Service Manager
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
-
Head of Customer Service Manager
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our Customer Service department. As the Head of Customer Service, you will be responsible for ensuring that our customers receive exceptional service and support.Key Responsibilities:Develop and implement customer service strategies to...
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Head of Customer Service
vor 3 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob SummaryOpteven Deutschland is seeking a highly skilled and experienced Head of Customer Service to lead our newly created Customer Service department. As a key member of our team, you will be responsible for ensuring the smooth operation of our customer service processes, managing a team of customer service representatives, and driving business growth...
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Head of Customer Service
vor 3 Wochen
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob SummaryOpteven Deutschland is seeking a highly skilled and experienced Head of Customer Service to lead our newly created Customer Service department. As a key member of our team, you will be responsible for ensuring the smooth operation of our customer service processes, managing a team of customer service representatives, and driving business growth...
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Head of Services
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Head of Services
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Berlin, Berlin, Deutschland Televic VollzeitJob Title: Head of ServicesAre you a strategic leader with a passion for driving business growth and delivering exceptional customer experiences?About the Role:As Head of Services, you will be responsible for leading our services business, driving revenue growth, and delivering high-quality services to our customers.You will develop and implement strategies...
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Head of Services Director
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Head of Services Director
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Customer Service Representative
vor 3 Wochen
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Customer Service Representative
vor 3 Wochen
Berlin, Berlin, Deutschland Workstation Customer Care Vollzeit**About Our Client**Our client is a network of several airlines, each with its own distinctive culture and style of service. These airlines join to offer smooth connections across a vast global network.**Job Summary**We are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a Customer Service Representative,...
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Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
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Customer Service Representative
Vor 7 Tagen
Berlin, Berlin, Deutschland Workstation Customer Care VollzeitCustomer Service RepresentativeWe are seeking a skilled Customer Service Representative to join our team at Workstation Customer Care. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Verify...
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Customer Service Director
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our newly created Customer Service department. As the Head of Customer Service, you will be responsible for ensuring seamless customer experiences and driving business growth through exceptional service delivery.Key Responsibilities:Develop...
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Customer Service Director
vor 1 Woche
Berlin, Berlin, Deutschland Opteven Deutschland VollzeitJob Title: Head of Customer ServiceOpteven Deutschland is seeking a highly skilled and experienced professional to lead our newly created Customer Service department. As the Head of Customer Service, you will be responsible for ensuring seamless customer experiences and driving business growth through exceptional service delivery.Key Responsibilities:Develop...
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Head of Customer Success
Vor 2 Tagen
Berlin, Berlin, Deutschland Lightspeed VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Account Management to join our team at Lightspeed. As a key member of our sales leadership team, you will be responsible for managing a team of Account Managers who are responsible for welcoming customers onto our platform and ensuring their success.Key ResponsibilitiesManage the overall...
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Head of Customer Success
Vor 2 Tagen
Berlin, Berlin, Deutschland Lightspeed VollzeitAbout the RoleWe are seeking a highly skilled and experienced Head of Account Management to join our team at Lightspeed. As a key member of our sales leadership team, you will be responsible for managing a team of Account Managers who are responsible for welcoming customers onto our platform and ensuring their success.Key ResponsibilitiesManage the overall...
