Head of Teaching and Learning

vor 2 Monaten

Berlin, Berlin, Deutschland Lingoda Vollzeit

About the Role:

Lingoda is a leading online language learning platform that is dedicated to providing a high-quality, personalized, and seamless learning experience for its students. We are currently seeking a highly experienced and skilled professional to join our team as the Head of Teaching and Learning.

Key Responsibilities:

  • Lead the development and implementation of our teacher management and teacher experience strategies, ensuring that we attract and retain the best teachers and deliver high-quality classes to our students.
  • Be responsible for the overall quality of our teaching, ensuring that student satisfaction scores and pass rates are maintained and improved over time.
  • Manage teacher supply to meet the demands of our growing business, ensuring that we have the right number of teachers with the right skills and qualifications.
  • Develop and implement data-driven strategies to monitor and manage teacher performance, supply, and demand, ensuring alignment with the growing needs of the business.
  • Motivate, train, and support our teachers to create a successful working partnership with Lingoda.
  • Implement strategies to continuously measure and improve teacher performance, with the goal of delivering a high-quality in-class experience for students.
  • Provide a supportive and high-quality environment for teachers to thrive and perform, including training them on the latest tools and digital education materials.
  • Represent the voice of the teacher throughout the organization, influencing marketing and product experiences to ensure we are utilizing this valuable stakeholder effectively.

Requirements:

  • Strong educational experience, preferably leading an online or offline language learning school.
  • Strong experience in successfully managing teachers to deliver demonstrable quality at scale, including teacher recruitment, training, retention, observation, scheduling, and continuous improvement.
  • Analytical mindset and forecasting skills to work with the data team in managing teacher resources and preventing shortages.
  • Strong leadership and management skills that motivate teams and win respect.
  • An entrepreneurial mindset, capable of making things happen and making decisions within a strategic framework working towards agreed OKRs/KPIs.
  • A hands-on approach with attention to detail.
  • Confident and decisive, supporting decisions and gaining support with insight and analyses.
  • Basic understanding of labor law in regards to teacher workforce.
  • Experienced C2 level in German; fluency in English.

What We Offer:

  • Approachable leaders and transparent communication - every voice counts at Lingoda.
  • Company events and colleagues who are always happy to socialize + budgets towards team-building events.
  • An inclusive environment with great team spirit and passion for languages.
  • A well-structured and exciting onboarding process to set you up for success.
  • The possibility to work remotely from your home or in the office located in the heart of Berlin.
  • Free access to our language classes.
  • Mental Health programs.
  • Corporate benefits & pension funds.
  • 28 vacation days per year.
  • Free snacks & drinks at the office.
  • The modern hardware necessary for your work (n/a for freelancers).
  • Flexible working hours.

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