Customer Success Manager
vor 7 Stunden
Are you passionate about sustainability and eager to make a significant impact in the ESG space? Our client, a rapidly growing ESG SaaS firm headquartered in Germany, is seeking an experienced Customer Success Manager to join their commercial team.
The business secured their Series A funding earlier this year and you will have the opportunity to join as one of the first customer success managers. Working directly with the VP of Sales and Co-founders, you will support existing and onboard new customers, identify any customer risk, and ensure continuous client satisfaction.
As a growing business, you will have a huge opportunity to help shape the direction of the team and accelerate your own professional growth within the business.
Key Responsibilities:- Support existing and onboard new customers
- Identify and mitigate customer risk
- Ensure continuous client satisfaction
- Fluent in both German and English
- Proven experience in a customer success role
- Ideal experience with ESG and/or sustainability
- At least 3 years SaaS experience
- Client-facing expertise
WeEngage Group is a Certified B Corp headhunting agency focused purely on the CleanTech and sustainability space. We partner with businesses across Europe and North America who are looking to hire mission-driven talent to help solve our planet's biggest issues.
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