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Fleet Management Customer Support Specialist
vor 2 Monaten
Are you passionate about delivering exceptional customer service in the realm of fleet management? We are seeking a dedicated Customer Service professional to enhance our fleet management operations.
Role Overview
Key Responsibilities
- Plan, oversee, and enhance the procurement and delivery processes for vehicles.
- Manage vehicle orders based on defined specifications and handle scheduling for deliveries and returns.
- Oversee registration documentation and leasing agreements, ensuring compliance and monitoring vehicle returns.
- Ensure the validity of fuel cards and manage related documentation.
- Prepare and present monthly reports detailing customer activity and leasing contract mileage.
- Act as the primary liaison between customers and internal contacts.
- Keep department management and customers informed about ongoing status updates.
- Handle traffic violations and coordinate with the appropriate authorities.
- Request and evaluate reference offers to ensure accuracy based on established criteria.
- Approve cost estimates in accordance with agreed-upon specifications.
Qualifications
- Minimum of 2 years of professional experience in customer service.
- Familiarity with fleet management, leasing, or car rental is preferred.
- Completion of a commercial apprenticeship is required.
- Proficiency in both German and English; additional languages are advantageous.
- Strong communication skills coupled with a proactive approach.
- A problem-solving mindset and a collaborative spirit are essential.
Compensation and Benefits
SYNCREON offers a dynamic and challenging work environment within a growing international organization. We are committed to hiring and nurturing the right talent, fostering personal growth and self-development in a supportive atmosphere. Our compensation package is competitive within the market.
About SYNCREON
SYNCREON is dedicated to enhancing the flow of trade, creating opportunities, and improving the quality of life for communities globally. With a workforce of over 106,500 across numerous countries, we are advancing trade towards a seamless supply chain that meets future demands. By integrating our physical infrastructure with innovative technology, we provide efficient end-to-end solutions that transform the trading landscape.
Our organization is rapidly evolving, integrating various sectors including Ports and Terminals, Economic Zones, Marine Services, Logistics, and Technology, to deliver comprehensive supply chain solutions that redefine global trade practices.
SYNCREON values diversity and is committed to Equal Employment Opportunity (EEO). We believe that a diverse workforce is crucial to our success and make hiring decisions based on experience and skills. We encourage candidates to bring their authentic selves to the workplace.
By submitting your application, you authorize SYNCREON to process your information for the purpose of evaluating your qualifications for this or other job opportunities.
