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Customer Service Representative

vor 2 Monaten


Garching bei München, Bayern, Deutschland knuspr Vollzeit
Job Opportunity at Knuspr

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, resolving issues efficiently, and identifying opportunities for process improvements.

Key Responsibilities:
  • Provide timely and effective support to customers via various communication channels
  • Identify and resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve complex issues and improve customer satisfaction
  • Proactively suggest improvements to our customer service processes and procedures
Requirements:
  • Excellent communication and interpersonal skills, with the ability to work with diverse customer groups
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines
  • Flexibility to work a variety of shifts, including weekends
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and collaborative team culture