Facility Operations Manager

vor 2 Monaten

Frankfurt am Main, Hessen, Deutschland Mindspace Vollzeit

About Mindspace

Mindspace is a leading provider of flexible workspaces, with a strong presence in Europe, Israel, and the US. Our design-led office spaces and on-demand services cater to the needs of enterprise companies, startups, small businesses, and entrepreneurs adapting to the evolving hybrid work environment. As a lifestyle brand, Mindspace prioritizes service and experience, creating a unique work environment that fosters employee growth and development.

Why You'll Thrive at Mindspace

Mindspace offers a dynamic and nurturing environment where employees can excel and develop their skills. You'll work with a talented team, enjoy a great work-life balance, and be part of a global company that values local culture and community. Our growth is driven by the success of our employees, and we offer long-term career opportunities and professional development.

About the Role

This full-time position is based in Frankfurt, reporting directly to the Germany General Manager. As the Facility Operations Manager, you will oversee all operational aspects of our site in Dusseldorf, including maintenance, facilities, health and safety, and security. You will wear multiple hats and lead multiple functions, driving processes and standards to ensure compliance with local, state, and national regulations.

Key Responsibilities

  • Manage and oversee the maintenance and cleaning of Mindspace's site in Dusseldorf, ensuring a high level of quality and service.
  • Drive processes and standards to ensure compliance with local, state, and national regulations, accreditation, and regulatory agencies.
  • Manage and track preventive and corrective maintenance programs, including equipment and facilities.
  • Negotiate terms with large facilities services providers, professionals, and contractors, ensuring satisfactory quality and timely delivery.
  • Develop and implement strategies for effective planning and scheduling of critical maintenance, minimizing disruption to business operations.
  • Continuously evaluate facilities process inefficiencies and recommend improvement measures.
  • Oversee construction projects and new openings in Germany, ensuring timely completion and minimal disruption.
  • Conduct periodic quality checks to ensure that operations policies and procedures are practiced and current.
  • Provide feedback to development on issues that prevent facilities from operating effectively.
  • Be the first point of contact for large facility maintenance emergencies.
  • Coordinate with landlords to ensure compliance with all regulations and contracts.
  • Create maintenance protocols to ensure smooth activity of all related issues.
  • Handle building security, access control, CCTV, security companies, and other related matters.
  • Support, coordinate, and interact seamlessly with different teams, such as sales and community teams.

Requirements

  • 5 years of experience in Operations, with a background in Facility Management.
  • Hospitality background is a strong advantage.
  • Knowledge of security systems, IT, and AV equipment.
  • A problem solver with exceptional project management skills and multitasking abilities.
  • Proactive, independent, and a team player.
  • Strong oral and written communication skills in German and English.

Critical Competencies for Success

  • Be a great communicator, able to convey messages in a clear and concise manner.
  • Entrepreneurial spirit and a passion for working in a dynamic and spirited environment.
  • High integrity, flexibility, dependability, responsibility, independence, and empathy.
  • Thorough, self-aware worker who can recognize errors and take corrective action.
  • Motivation and strong work ethics.
  • A problem solver – highly resourceful thinker who is quick and a fast learner.

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