IT Business Continuity and Service Continuity Manager

vor 1 Woche

Düsseldorf, Nordrhein-Westfalen, Deutschland METRO LOGISTICS Vollzeit

Company Overview

METRO LOGISTICS is a leading international food wholesaler, specializing in meeting the unique needs of hotels, restaurants, caterers, and independent traders. With a multichannel approach, we offer easy purchasing in-store, online, and via delivery – all digitally connected. Our global presence spans over 30 countries, with a workforce of over 93,000 people, and our sales reached € billion in the most recent financial year.

Job Description

We are seeking a highly skilled IT Business Continuity and Service Continuity Manager to join our team. As a key member of our cybersecurity team, you will be responsible for developing and maintaining comprehensive IT Business Continuity (BC) and Service Continuity (SC) plans aligned with industry standards and best practices.

Key Responsibilities

  • Support METRO entities in developing and maintaining comprehensive IT BC and SC plans.
  • Conduct risk assessments and business impact analyses to identify potential threats and vulnerabilities.
  • Collaborate with cross-functional teams to establish recovery objectives, strategies, and priorities for IT services and business operations.
  • Collaborate with IT teams to support them in designing and implementing resilient architectures, redundancy measures, and failover mechanisms.
  • Establish and oversee testing, training, and exercising programs to validate the effectiveness of IT BC/SC plans and procedures.
  • Provide guidance and support to incident response teams during crisis situations.
  • Monitor and analyze emerging threats, trends, and regulatory requirements related to IT BC/SC, and recommend proactive measures to enhance resilience and compliance.
  • Prepare and present reports, metrics, and recommendations to senior management to facilitate informed decision-making and investment in IT BC/SC initiatives.

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field; Master's degree preferred.
  • Professional certifications such as ISO 27001 Lead Implementer or Auditor, CBCP (Certified Business Continuity Professional) or equivalent are highly desirable.
  • 5+ years proven experience in IT Business Continuity Management (BCM), Disaster Recovery (DR), or Service Continuity (SC) roles, preferably in a complex enterprise environment.
  • Knowledge of relevant regulations, standards, and frameworks such as ISO/IEC 27001 and ISO/IEC 22301.
  • Proficiency in BC/SC planning tools, risk assessment methodologies, and incident management platforms.
  • Deep understanding of IT infrastructure, systems, and applications, including cloud technologies, virtualization, and network security.
  • Strong analytical skills with the ability to assess risks, analyze impacts, and develop effective mitigation strategies.
  • Excellent communication, collaboration, and stakeholder management skills, with the ability to influence and negotiate across all levels of the organization.
  • Demonstrated ability to work under pressure, prioritize tasks, and lead multidisciplinary teams in crisis situations.

What We Offer

  • A fast-growing international team with significant scaling ambitions across multiple markets.
  • Trusted working hours, 30 days of vacation, and home office options.
  • A comprehensive further training offer, including an own training team and an own annual training budget.
  • Health programs, a free fitness studio on our campus, and regular employee events.
  • Very good public transport connections and free parking spaces, including charging facilities for e-mobility. A canteen with a varied selection of meals and discounts in our stores and at many partner companies.

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