Pre-Sales Solutions Engineer

vor 1 Woche

Stuttgart, Baden-Württemberg, Deutschland Markem-Imaje Vollzeit
About the Role

Markem-Imaje is a leading manufacturer of product identification and traceability solutions, offering a comprehensive range of reliable and innovative inkjet, thermal transfer, laser, print, and apply label systems. As a Pre-Sales Solutions Engineer, you will play a crucial role in designing and configuring solutions that meet customer-specific requirements and agreed specifications.

Key Responsibilities
  • Design and configure solutions in collaboration with the sales team, utilizing customer feedback and requirements.
  • Utilize Standard Solution Packages as the starting point for configuration or project engineering work on all customer projects.
  • Manage the demand process for special items (non-MI standard parts) with local suppliers.
  • Provide competitive price calculations based on solution requirements.
  • Perform in-house verification of configured solutions.
  • Build Detailed Design Specification documentation required based on project deliverables.
  • Support installation of configured solutions after customer validation.
  • Creation and delivery of the hand-off package for the Service Delivery Team.
  • Support escalated installation, FAT, and SAT issues.
  • Install CoLOS solutions at customer sites or remotely.
  • Act as Project Manager, being the customer's main point of contact, as well as the internal point of contact from start to execution.
Requirements
  • Engineering background including PC and PLC-based systems.
  • Knowledge in Vision (product inspection) is a plus.
  • Computer skills and aptitude for quickly learning new software tools and computer hardware.
  • Knowledgeable in packaging industry and supply chain automation.
  • Acts in a professional manner and enhances customer satisfaction.
  • Excellent verbal and written communication skills at all levels for the organization.
  • Ability to work in a multi-tasked environment.
  • Direct customer interface experience is preferred.
  • Documentation skills are a must.
  • Bachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation).
  • Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries.
  • Proven track record of fault finding and problem-solving.
  • Project Management skills.
  • MS SQL Databases and ODBC.
  • Communication with PLC systems and OPC.
  • TCP/IP - Experience with IP Addressing and Subnetting.
  • MS SQL OS/Windows OS.
  • SQL Reports.
  • Fluency in English is a must, and multi-lingual is preferred.
About Markem-Imaje

Markem-Imaje is a trusted world manufacturer of product identification and traceability solutions. Our solutions enable product quality and safety, regulatory and retailer compliance, better product recalls, and improved manufacturing processes.

What We Offer

As a Pre-Sales Solutions Engineer at Markem-Imaje, you will have the opportunity to work with a leading manufacturer of product identification and traceability solutions. You will be part of a collaborative and entrepreneurial spirit team that is committed to delivering high-quality solutions to our customers.

Work Arrangement

This position involves approximately 60% of travel, on average, mostly domestic travel. This involves traveling to customer sites, possibly involving air travel.

Disclaimer

Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online practices that involve payment or personal information outside of our official application and hiring process.

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