Pre-Sales Solutions Engineer

vor 2 Wochen


Stuttgart, Baden-Württemberg, Deutschland Markem-Imaje Vollzeit
About the Role

Markem-Imaje, a leading manufacturer of product identification and traceability solutions, is seeking a skilled Pre-Sales Solutions Engineer to join our team. As a key member of our sales team, you will be responsible for designing and configuring solutions that meet customer-specific requirements and agreed specifications.

Key Responsibilities
  • Design and configure solutions based on customer feedback and requirements, utilizing our product portfolio.
  • Manage the demand process for special items (non-MI standard parts) with local suppliers.
  • Provide competitive price calculations based on solution requirements.
  • Perform in-house verification of configured solutions.
  • Build Detailed Design Specification documentation required based on project deliverables.
  • Support installation of configured solutions for after customer validation.
  • Creation and delivery of the hand-off package for Service Delivery Team.
  • Support escalated installation, FAT, and SAT issues.
  • Install CoLOS solutions at customer sites or remotely.
  • Act as Project Manager, being the customer's main point of contact, as well as the internal point of contact from start to execution.
Requirements
  • Engineering background including PC and PLC-based systems.
  • Knowledge in Vision (product inspection) would be a plus.
  • Computer skills and aptitude for quickly learning new software tools and computer hardware.
  • Knowledgeable in packaging industry and supply chain automation.
  • Acts in a professional manner and enhances customer satisfaction.
  • Excellent verbal and written communication skills at all levels for the organization.
  • Ability to work in a multi-tasked environment.
  • Direct customer interface experience preferred.
  • Documentation skills is a MUST.
  • Bachelor or comparable degree in Engineering (Electrical, Software, Computer, or Automation).
  • Experience with packaging line equipment, preferably in pharmaceutical and/or food packaging industries.
  • Proven track record of fault finding and problem solving.
  • Project Management skills.
  • MS SQL Databases and ODBC.
  • Communication with PLC systems and OPC.
  • TCP/IP - Experience with IP Addressing and Subnetting.
  • MS SQL OS/Windows OS.
  • SQL Reports.
  • Must be fluent in English, multi-lingual is preferred.
What We Offer

This position involves approximately 60% of travel, on average, mostly domestic travel. This involves traveling to customer sites, possibly involving air travel.

Our Values
  • Collaborative entrepreneurial spirit.
  • Winning through customers.
  • High ethical standards, openness, and trust.
  • Expectations for results.
  • Respect and value people.


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