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Director of Sales Enablement

vor 2 Monaten


Berlin, Berlin, Deutschland Blacklane Vollzeit
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Head of Sales Operations and Enablement. This is a key leadership role that will play a pivotal part in driving the efficiency, effectiveness, and success of our sales team.

Key Responsibilities
  • Develop and implement sales operations strategies to optimize sales performance, streamline processes, and drive revenue growth.
  • Lead and manage a team responsible for sales operations, analytics, forecasting, and territory management.
  • Collaborate cross-functionally with sales, marketing, finance, and other key stakeholders to align strategies and drive business objectives.
  • Establish and maintain sales enablement programs, tools, and resources to support the professional development and productivity of the sales team.
  • Define key performance indicators (KPIs), metrics, and dashboards to track and measure sales effectiveness, pipeline health, and revenue attainment.
  • Analyze sales data and trends to identify opportunities for improvement, address performance gaps, and drive actionable insights.
  • Implement best practices and processes to ensure consistency, scalability, and efficiency across the sales organization.
  • Provide support for tender and information security processes, ensuring compliance with requirements, coordinating responses, and managing documentation including contracts.
  • Assess and support technical integrations with partners from the travel industry to drive accessibility and increase growth.
  • Provide leadership, guidance, and mentorship to the sales operations and enablement team, fostering a culture of accountability, collaboration, and continuous learning.
Requirements
  • Master's degree in Business Administration, Marketing, Sales, or related field.
  • 7+ years of experience in sales operations, enablement, strategy, or related roles, preferably in a fast-paced, high-growth environment.
  • Proven track record of success in developing and executing sales operations strategies that drive revenue growth and operational excellence.
  • Strong analytical skills with the ability to interpret data, analyze trends, and translate insights into actionable recommendations.
  • Exceptional leadership, communication, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.
  • Track record of successfully leading sales teams and managing complex contract negotiations.
  • Experience with sales enablement platforms, CRM systems (especially Salesforce), and other sales productivity tools.
  • Strategic thinker with a results-oriented mindset and a passion for driving innovation and continuous improvement.
  • Ability to thrive in a dynamic, entrepreneurial environment and adapt quickly to change.
About Blacklane

Blacklane is a scale-up that has been revolutionizing the chauffeur service industry since 2011. We started by filling chauffeurs' 'empty leg' journeys and have grown with our partners to become a trusted brand within corporate travel. Backed by Daimler and other investors, we're now a leader in the industry.

We believe in ethical business practices and have a strong company culture that values continuous learning, flexible working, and employee stock options. Our team is made up of over 350 people from 70 nations, and we're looking for exceptional individuals to join us.

We're committed to inclusion and diversity, and we believe that a company is only as strong as its crew. We offer a range of benefits, including a fair remuneration package, employee stock options, and a comprehensive benefits program.

We're also passionate about sustainability and have launched a global carbon offset scheme to reduce our environmental impact. We're committed to delivering 15% of our journeys in electric vehicles by 2023.

We're an equal opportunities employer and welcome applications from all qualified candidates. We're proud to offer a work environment that is inclusive, inspiring, and open to all.

We're also committed to giving back to our community and offer a Blacklane Cares day, where every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects.