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Technical Support Specialist

vor 2 Monaten


Hamburg, Hamburg, Deutschland ATEXIS Vollzeit

A career opportunity has arisen at ATEXIS, an engineering services company, to support major industry players in sectors such as Aerospace, Railway, Naval, Defense & Energy.

We are seeking a Technical Support Engineer to provide onsite technical support at customer premises, configuring and troubleshooting our product to resolve technical issues.

The ideal candidate will be responsible for reproducing customer environments, managing electronic tickets, and liaising between sales, customer success, and customers to address problems.

Key qualifications include Aeronautical Engineering, knowledge of ATA 31, ATA 27, ATA 26, ATA 32, and 5+ years of technical support experience.

We offer a local labor contract or contractor relationship, permanent position, and opportunities for continuous improvement of soft and technical skills.

At ATEXIS, we value diversity and believe in the importance of all people within the organization. If you are interested, please send your updated CV for a videocall interview.