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Platform Operations Specialist

vor 2 Monaten

Göppingen, Baden-Württemberg, Deutschland TeamViewer Vollzeit

About the Role

We are seeking a highly skilled Platform Operations Specialist to join our team at TeamViewer. As a key member of our infrastructure team, you will be responsible for ensuring the high availability, maintenance, security, and stability of our customer-facing systems.

Key Responsibilities

  • Operate and manage our existing server systems worldwide, ensuring their secure, smooth operation and availability
  • Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues
  • Collaborate with local and global teams to ensure efficient collaboration and communication
  • Work closely with our R&D and IT teams to align operations with business goals
  • Update systems and software periodically to maintain optimal functionality and security
  • Provide technical support and troubleshooting for incidents
  • Ensure the proper configuration, management, and security of user accounts, group policies, and domain services using Active Directory
  • Work with Hosting and Public Cloud providers
  • Contribute to improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations

Requirements

  • At least 3 years of experience with Microsoft and Linux operating systems
  • Completed studies in the area of IT, Computer Science, or relevant experience in the field of IT
  • Network, Windows, and Linux knowledge is required
  • Basic Firewall understanding is required
  • Familiarity with IT Security topics and how to tackle vulnerabilities is needed
  • Basic programming skills in various scripting languages such as Python, PowerShell, and Bash are required
  • Automation skills in various platforms such as SaltStack or Ansible are welcome
  • Fluency in English is mandatory, further languages are a plus
  • Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry

What We Offer

  • Onsite onboarding in our HQ office for an optimal start
  • Great compensation and benefits packages, including company achievement bonus or sales bonus, company stocks, and regular salary reviews
  • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer
  • Public transport-friendly offices
  • Option to lease an e-bike or use one of our electric cars
  • Special terms for local gyms
  • Access to our Corporate Benefits platform with many discounts
  • Regular team events and company-wide celebrations
  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
  • Hybrid and flexible work time with up to 50% home office
  • Work From Abroad Program allowing up to 40 days of work outside your contracting country
  • We celebrate diversity as one of our core values, join and drive one of our c-a-r-e initiatives together with us