Platform Operations Specialist
vor 1 Monat
About the Role:
We are seeking a highly skilled Platform Operations Engineer to join our team at TeamViewer. As a key member of our operations team, you will be responsible for ensuring the high availability, maintenance, security, and stability of our customer-facing systems.
Key Responsibilities:
- Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability.
- Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues.
- Work with local and global teams to ensure efficient collaboration and communication.
- Close collaboration with R&D and IT teams to align operations with business goals.
- Update systems and software periodically to maintain optimal functionality and security.
- Work on incidents, providing technical support and troubleshooting.
- Provide expertise in Active Directory (AD), ensuring proper configuration, management, and security of user accounts, group policies, and domain services.
- Work with Hosting and Public Cloud providers.
- Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations.
Requirements:
- At least 3 years of experience with Microsoft and Linux operating systems.
- Completed studies in the area of IT, Computer Science, or relevant experience in the field of IT.
- Network, Windows, and Linux knowledge is required.
- Basic Firewall understanding is required.
- Familiarity in IT Security topics and how to tackle vulnerabilities is needed.
- Basic programming skills in various scripting languages such as Python, PowerShell, and Bash is required.
- Automation skills in various platforms such as SaltStack or Ansible are welcome.
- Fluency in English is mandatory, further languages are a plus.
- Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry.
What We Offer:
- Onsite Onboarding in our HQ office for an optimal start.
- Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks, and regular salary reviews.
- Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
- Public transport-friendly offices.
- Option to lease an e-bike or use one of electric cars.
- Special terms for local gyms.
- Access to Corporate Benefits platform with many discounts.
- Regular Team events and company-wide celebrations.
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
- Hybrid and Flexible work time with up to 50% home office.
- Work From Abroad Program allowing up to 40 days of work outside your contracting country.
- We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us.
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