Platform Operations Specialist

vor 2 Wochen

Göppingen, Baden-Württemberg, Deutschland TeamViewer Vollzeit
Job Title: Platform Operations Engineer

About the Role:

We are seeking a highly skilled Platform Operations Engineer to join our team at TeamViewer. As a key member of our operations team, you will be responsible for ensuring the high availability, maintenance, security, and stability of our customer-facing systems.

Key Responsibilities:

  • Operate and manage our existing 2000+ server systems worldwide, ensuring their secure, smooth operation and availability.
  • Monitor the entire infrastructure, proactively identifying and resolving any performance or security issues.
  • Work with local and global teams to ensure efficient collaboration and communication.
  • Close collaboration with R&D and IT teams to align operations with business goals.
  • Update systems and software periodically to maintain optimal functionality and security.
  • Work on incidents, providing technical support and troubleshooting.
  • Provide expertise in Active Directory (AD), ensuring proper configuration, management, and security of user accounts, group policies, and domain services.
  • Work with Hosting and Public Cloud providers.
  • Participate in improving our customer-facing infrastructure by designing and implementing new concepts and solutions to optimize operations.

Requirements:

  • At least 3 years of experience with Microsoft and Linux operating systems.
  • Completed studies in the area of IT, Computer Science, or relevant experience in the field of IT.
  • Network, Windows, and Linux knowledge is required.
  • Basic Firewall understanding is required.
  • Familiarity in IT Security topics and how to tackle vulnerabilities is needed.
  • Basic programming skills in various scripting languages such as Python, PowerShell, and Bash is required.
  • Automation skills in various platforms such as SaltStack or Ansible are welcome.
  • Fluency in English is mandatory, further languages are a plus.
  • Enthusiasm for new, innovative, and technical subjects along with an understanding of customer and market requirements, trends, and developments in the IT industry.

What We Offer:

  • Onsite Onboarding in our HQ office for an optimal start.
  • Great compensation and benefits packages including company achievement bonus or sales bonus, company stocks, and regular salary reviews.
  • Premiums for the private pension plan (BAV) up to the maximum amount are topped up by TeamViewer.
  • Public transport-friendly offices.
  • Option to lease an e-bike or use one of electric cars.
  • Special terms for local gyms.
  • Access to Corporate Benefits platform with many discounts.
  • Regular Team events and company-wide celebrations.
  • Open door policy, no dress code rules, frequent all Hands and Leadership Lunches.
  • Hybrid and Flexible work time with up to 50% home office.
  • Work From Abroad Program allowing up to 40 days of work outside your contracting country.
  • We celebrate diversity as one of our core values, join and drive one of the c-a-r-e initiatives together with us.

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