Service Manager DACH
Vor 5 Tagen
We are seeking a highly skilled Service Manager to lead our DACH Lifecycle Service Management team. As a key member of our Operations department, you will work closely with Sales and other leaders to align Service executions and sales strategies.
Your primary responsibilities will include:
- Ensuring the Service team is equipped, trained, and developed to meet current and future business needs.
- Leading and managing the Reliability Solutions and Machinery Health Management Service team.
- Developing and introducing new Service strategies, methods, and processes to support Service office development and profitability.
- Collaborating with the DACH Operations Management team to ensure proper Service coverage for all supported products.
- Coordinating problem-solving for technical issues related to service orders.
- Performing tasks for installation, upgrade, and maintenance of MHM/RS-Systems and integrated Bus systems.
- Ensuring all service activities meet safety legislation and quality requirements.
- Maintaining and owning Service and maintenance-related ISO procedures and work instructions.
- Responsibility for screening and use of relevant procedures related to Trade Compliance Policy.
As a successful candidate, you will have:
- Bachelor's Degree or equivalent experience.
- 8 years of experience with RS and MHM systems and solutions, with at least 5 years as a Service Engineer.
- Proficiency in German and English.
- A valid car driving license.
- Availability to travel to and work in the DACH region for training or business trips.
Preferred qualifications include knowledge of RS and MHM Systems, industry-specific experience, and MS-Office Applications.
We offer a competitive benefits package, comprehensive medical care, and opportunities for growth and development. Our flexible work-from-home policy allows you to personalize your work-life mix. Join our global volunteer employee resource groups to connect with peers and promote diversity and inclusion.
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