Aktuelle Jobs im Zusammenhang mit Service Manager DACH - Langenfeld, Nordrhein-Westfalen - emerson

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Service Manager DACH

vor 2 Monaten


Langenfeld, Nordrhein-Westfalen, Deutschland emerson Vollzeit

We are seeking a highly skilled Service Manager to lead our DACH Lifecycle Service Management team in Langenfeld, Germany.

As a key member of our Operations department, you will work closely with Sales Department leaders to align Service executions and sales strategies. Your expertise will be instrumental in implementing service tasks and supporting your team to provide exceptional services and support to customers.

Your responsibilities will include:

  • Ensuring the Service team is equipped, trained, and developed to meet current and future business needs.
  • Leading and managing the Reliability Solutions and Machinery Health Management Service team.
  • Developing and introducing new and efficient Service strategies, methods, and processes to support the development and profitability of the Service office.
  • Collaborating with the DACH Operations Management team to ensure proper Service coverage for all supported products.
  • Coordinating problem-solving for technical issues related to service orders.
  • Performing tasks for installation, upgrade, and maintenance of MHM/RS-Systems and integrated Bus systems at customer sites.
  • Ensuring all service activities meet safety legislation and quality requirements.
  • Maintaining and owning service-related ISO procedures and work instructions.
  • Responsibility for screening and using relevant procedures related to Trade Compliance Policy.

We are looking for a candidate with:

  • Bachelor's Degree or equivalent experience.
  • 8 years of experience with RS and MHM systems and solutions, with at least 5 years as a Service Engineer.
  • Proficiency in German and English.
  • A valid car driving license.
  • Availability to travel to and work in the DACH region for training or business trips.

Preferred qualifications include knowledge of RS and MHM systems, industry-specific experience, and MS-Office applications.

We offer a competitive benefits package, comprehensive medical care, and opportunities for growth and development. Our flexible work-from-home policy allows you to personalize your work-life mix. We also have global volunteer employee resource groups that promote diversity and inclusion.