German-speaking Client Support Specialist in Sofia
vor 1 Woche
We're seeking a highly skilled German-speaking Customer Care Assistant to join our team in Sofia, Bulgaria. As a key member of our customer support team, you'll be responsible for providing exceptional support to customers in the entertainment sector.
Key Responsibilities- Provide top-tier customer support via live chat, email, and occasional phone interactions
- Assist customers with inquiries and resolve any issues efficiently and effectively
- Maintain high levels of customer satisfaction by being attentive, supportive, and detail-oriented
- Fluency in German (both written and spoken)
- Proficient in English (both written and spoken)
- Strong communication skills, with an interest in sports
- Well-organized with strong decision-making and problem-solving abilities
- Competent in typing and computer applications (particularly MS Office)
- A positive team player with a proactive approach
- Eligibility to work in Bulgaria: Must be an EU citizen or hold a Bulgarian Residence Card (Visa support is not provided for non-EU citizens)
- High school diploma (Previous customer service experience is a plus but not necessary)
- Competitive salary plus a 1000 BGN signing bonus
- Flexible working hours: Available Monday to Sunday, with shifts from 10 am to 2 am
- Central office location: Easily accessible by public transport, including buses and metro
- Comprehensive training: Fully paid initial training, along with ongoing opportunities for professional development
- Career advancement: Structured programs to support your growth within the company
- Health and wellness benefits
- Relocation support if needed, including accommodation and travel assistance
- Additional perks like Health and Life Insurance, a Multisport card, a Transport allowance, and more
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Essen, Nordrhein-Westfalen, Deutschland Cross Border Talents VollzeitAbout the RoleWe are seeking a highly skilled German-speaking Customer Support Specialist to join our team in Sofia. As a key member of our customer support team, you will be responsible for providing exceptional support to customers in the entertainment sector.Key ResponsibilitiesProvide top-tier customer support via live chat, email, and occasional phone...
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