German-speaking Customer Support Specialist

vor 4 Wochen

Essen, Nordrhein-Westfalen, Deutschland Teleperformance Vollzeit
About the Role:

As a vital member of our Customer Service team for a prestigious automotive brand, you will engage with customers in the German language, addressing their inquiries and providing exceptional support.

Your Key Responsibilities:
  • Act as the main contact for customer inquiries, representing a leading name in the automotive industry.
  • Utilize various communication channels, including phone, email, and chat, to ensure a seamless customer experience.
  • Provide expert guidance on product offerings and services, assisting customers with a range of automotive-related questions.
  • Effectively resolve customer issues in a timely and professional manner.
  • Strive to turn every interaction into a positive experience for the customer.
  • Embrace the opportunity to live and work in a vibrant country.
Qualifications:
  • Fluency in German is essential.
  • Proficient in English, both written and spoken.
  • A strong passion for automobiles is highly advantageous.
  • Previous experience in customer support or care for a minimum of 6 months is preferred.
  • Excellent communication skills are a must.
  • A proactive problem-solving approach and a sense of ownership are key attributes.
  • Technological proficiency and a willingness to learn are important.
  • A positive and enthusiastic attitude is essential.
What We Provide:
  • Comprehensive relocation assistance to facilitate your move.
  • Attractive monthly salary with additional bonuses throughout the year.
  • Incentives for referring friends to join the team.
  • Health benefits and various discounts available.
  • Thorough training provided by certified professionals.
  • Opportunities for career advancement within a large organization.
  • Participation in special events and community initiatives.
  • Access to free online Greek language courses.
  • Modern office facilities that promote a positive work environment.
  • The chance to work for a Great Place to Work-Certified Company.

This position offers a unique opportunity to enhance your career while gaining valuable experience in a multinational setting. You will represent a globally recognized brand and be part of a diverse workplace that values equal opportunities for all.

Explore More:

Interested in discovering additional German-speaking job opportunities? Explore various roles available in customer service and support.

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