Service Business Manager

Vor 3 Tagen

Darmstadt, Hessen, Deutschland Instron Vollzeit
{"Job Title": "Service Business Manager", "Job Summary": "We are seeking a highly skilled Service Business Manager to join our team at Instron. As a key member of our organization, you will be responsible for managing our IPS Team, developing and growing trusting relationships with our key accounts, and driving business growth through the implementation of joint local sales and service strategies.", "Key Responsibilities": "
  • Manage the IPS Germany P&L, ensuring the achievement of service revenue and margin targets in line with our long-range plan.
  • Provide management and leadership to the German service team, ensuring that goals are met.
  • Regularly observe and train staff to ensure they have the skills required to meet their business objectives.
  • Ensure our business management systems are utilized correctly and accurately to provide efficient control of our service operation.
  • Monitor installation and warranty costs and activities for efficiency.
  • Make a full contribution to the company's efforts to reduce costs, improve quality, and our customer experience using process improvement and the ITW Tool box as required.
", "Requirements": "
  • Ability to understand and sell technical service products.
  • Negotiate commercial contracts.
  • Forecast.
  • Manage key accounts.
  • Build relationships.
  • Prospect.
", "Qualifications": "
  • Degree level or equivalent qualification in Engineering.
  • Full clean German driving license.
", "Working Conditions": "
  • Role will be office and field based. (Up to 60% travel will be a requirement of this role)
  • A variety of office and factory environments with limited physical discomfort due to temperature, noise, dust etc.
", "About Us": "Instron is an equal opportunity employer.", "Benefits": "This is an opportunity to join a high-performance team where you can have a significant impact. Benefit from competitive compensation and benefits.", "Language": "en-US"}

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