High-Performance IT Support Specialist
vor 4 Wochen
Hemmersbach GmbH & Co. KG is a fast-growing company that offers top-notch IT support in unique locations.
Salary and Benefits
We offer a competitive salary package with opportunities for professional development and growth, as well as a dynamic and international work environment.
About the Job
We are seeking a skilled 2nd Level IT Support Mitarbeiter to join our team in Salzgitter. As an Onsite Technician, you will be the go-to person for all things tech, ensuring our users have a smooth and enjoyable experience.
Key Responsibilities:
- Be the first point of contact for technical inquiries and issues, resolving them creatively and efficiently.
- Manage and resolve tickets, ensuring timely and effective solutions.
- Install, maintain, and troubleshoot IT systems, including MS Win 10 and MS Active Directory.
- Handle hardware and software installations, network configurations, and participate in IT projects (rollouts, migrations, support).
- Analyze, document, and resolve system and application errors.
Requirements:
- Completed apprenticeship as IT Specialist for System Integration or 2+ years of experience in IT support.
- Experience with ticketing systems and a strong understanding of ITIL processes.
- Solid software and hardware knowledge in Second Level Support, particularly within the Microsoft environment.
- Excellent communication skills in fluent German and good English language proficiency.
- Ability to work independently and take ownership of tasks.
What We Offer:
- A competitive salary of approximately €55,000 per year.
- Opportunities for professional development and growth.
- A dynamic and international work environment.
- The chance to work with cutting-edge technology.
- A supportive and collaborative team atmosphere.
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