Business Analyst Retention Management Specialist
vor 1 Monat
Überblick
Wir suchen einen erfahrenen Business Analyst Retention Management, der unsere Kundenbindung strategisch unterstützt. Als Teil unseres Teams arbeitest du eng mit den Marketing-Manager:innen zusammen, um die Kundenabwanderung zu reduzieren und unsere Kunden zu binden.
Aufgaben
- Kundenanalyse: Du entwickelst Analysen zur Bewertung von Kundenabwanderung und Wertentwicklung für die Planung und Angebotskonzeption.
- Reporting: Du erstellst Business Cases und stimmst die Financials mit den jeweiligen Schnittstellen ab.
- Präsentationen: Du präsentierst deine Ergebnisse Kolleg:innen und dem Management in deutscher und englischer Sprache.
Voraussetzungen
- Ausbildung: Studium der Betriebswirtschaft, Statistik, Mathematik, Wirtschaftsinformatik oder vergleichbare Ausbildung.
- Erfahrung: Langjährige Erfahrung im Marketing mit umfassenden Fachkenntnissen im Customer Base Management oder im Controlling.
- Kenntnisse: Sehr gute Kenntnisse in der Anwendung analytischer Visualisierungstools (z.B. Tableau oder PowerBI).
Was wir bieten
Wir bieten ein modernes, flexibles Arbeitsumfeld, Weiterbildung und Entwicklungsmöglichkeiten, finanzielle Vorteile und ein umfassendes Sozialprogramm.
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