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Technical Support Specialist

vor 2 Monaten


Karlsruhe, Baden-Württemberg, Deutschland CAS Software AG Vollzeit
Company Overview

CAS Software AG stands as a premier employer, recognized for its innovation and leadership in the CRM/xRM sector, as well as its expertise in CPQ solutions. Our mission is to create forward-thinking solutions that enhance the 'Customer eXperience.' We prioritize sustainable growth through the development of our workforce and a commitment to innovation, earning our place among the TOP 100 most innovative companies this year.

We invite you to explore opportunities within our expanding team of over 470 professionals.

What We Provide
  • Optimal Environment for Growth
  • Opportunities for Personal Development
  • Flexible Work Schedules
  • Health & Fitness Programs
  • Culinary Experiences
  • Networking Events
Your Responsibilities
  • Deliver technical support to customers and partners for our software solutions
  • Assist in troubleshooting and resolving technical issues
  • Perform root cause analysis and propose initial solutions
  • Develop FAQ articles, guides, and maintain the knowledge base
Qualifications
  • Degree or equivalent qualification in Information Technology
  • Strong focus on customer service
  • Ability to simplify complex concepts
  • Excellent communication skills in German, both written and verbal
  • Proficient in English

If you find the role of Support Engineer intriguing, we encourage you to apply through our partner Workwise, without the necessity of a cover letter. We look forward to your application.