Customer Support Specialist
Vor 4 Tagen
Position: Customer Support Specialist
- Employment Type: Flexible scheduling available
- Operating Hours: Monday to Friday: 08:00 - 18:30 and Saturday: 09:00 - 14:00 (maximum of 2 Saturdays each month)
Key Responsibilities:
- Engaging in written and verbal communication with clients
- Managing both incoming and outgoing calls (for individual and corporate clients)
- Data management and processing utilizing SAP IS-U
- Facilitating relocation processes
- Assuring uninterrupted service for clients transitioning out
- Mitigating client cancellations by proposing customer-focused solutions
Candidate Profile:
- Sales-driven attitude and approach to work
- Fluent German language proficiency with exceptional spelling skills
What We Offer:
- Permanent employment agreement
- Attractive salary package with performance bonuses
- Yoga sessions for daily stress relief
- Exclusive discounts at various online retailers
- Retirement savings plan for future security
Additional Perks:
- Retirement savings plan
- Complimentary beverages
- Free or subsidized meals
- Opportunities for professional development
- Monthly remuneration based on hourly wage plus performance incentives
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