Team Lead
Vor 6 Tagen
About Us
KVM & GA is a leading provider of insurance services, part of the renowned Allianz group. Our mission is to deliver exceptional customer experiences through friendly and competent support. Since 2012, we have been successfully building strong customer relationships, driven by our team of over 800 dedicated professionals across our locations in Halle (Saale), Magdeburg, Chemnitz, and Cottbus.
Job Summary
We are seeking a Team Lead / Führungskraft / Team Lead (m/w/d) in full-time capacity to further develop our team.
Your Profile
- Completed education in insurance sales or equivalent business education, or a business degree with a focus on business administration, management, or economics.
- Proven leadership experience.
- Minimum 3 years of experience in sales, including a sales-related education.
- Experience with agile methods is desirable.
- Enjoyment and enthusiasm for shaping and implementing changes.
- High social competence, assertiveness, and decision-making ability.
- Experience in project management.
- Proficiency in MS Office.
- Strong customer, service, and team orientation.
Our Benefits for Your Engagement
- Up to 49% mobile work possible per quarter.
- 2 x annual special payments and 1 x annual performance bonus.
- Company pension scheme and employee benefits on Allianz products.
- Regular company events.
- Choice between various work models: shift preference system, 5-day week, working time account, full-time or part-time.
- Opportunities for career advancement and development.
- Modern and spacious working environment + break lounge area.
- And more.
Your Responsibilities
- Disciplinary and professional leadership of at least one team.
- Personnel deployment management.
- Ensuring employee training and further education in collaboration with subject matter experts.
- Coaching employees in collaboration with the quality manager and subject matter experts.
- Coordination and organization of tasks within the team.
- Ensuring adherence to valid service and quality standards and relevant work instructions in collaboration with the quality manager.
- Support in daily operations and, if necessary, acquisition of new orders (e.g., Bedienfeld digi bAV).
- Assuming special tasks, such as product development.
- Participation in the implementation of personnel and cost planning for the department.
Bring Your Expertise to Our Team and Become Part of Our Story
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