Aktuelle Jobs im Zusammenhang mit Customer Experience Team Leader - Magdeburg, Sachsen-Anhalt - KVM & GA
-
Production Team Lead
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland HelloFresh VollzeitAbout the Role:HelloFresh is seeking a skilled and motivated Production Team Lead to join our team in Barleben, Germany. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production processes and maintaining high quality standards.Key Responsibilities:Monitor and control production processes to ensure...
-
Production Team Lead
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland HelloFresh VollzeitAbout the Role:HelloFresh is seeking a skilled and motivated Production Team Lead to join our team in Barleben, Germany. As a key member of our production team, you will be responsible for ensuring the smooth operation of our production processes and maintaining high quality standards.Key Responsibilities:Monitor and control production processes to ensure...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Quereinsteiger (m/w/d) in the Telefonie department at DG timework GmbH in Magdeburg.Key ResponsibilitiesHandle customer inquiries and respond to their requests in a timely and professional manner.Process customer correspondence, including emails, letters, and...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly motivated and detail-oriented individual to join our team as a Quereinsteiger (m/w/d) in the Telefonie department at DG timework GmbH in Magdeburg.Key ResponsibilitiesHandle customer inquiries and respond to their requests in a timely and professional manner.Process customer correspondence, including emails, letters, and...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly skilled and motivated Sachbearbeiter (m/w/d) to join our team at DG timework GmbH in Magdeburg. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAct as the primary point of contact for customers, responding to their inquiries...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland DG timework GmbH VollzeitAbout the RoleWe are seeking a highly skilled and motivated Sachbearbeiter (m/w/d) to join our team at DG timework GmbH in Magdeburg. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesAct as the primary point of contact for customers, responding to their inquiries...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland Stadtsparkasse Magdeburg VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Insurance Support Specialist at Stadtsparkasse Magdeburg. As an Insurance Support Specialist, you will play a crucial role in supporting our insurance specialists in their daily tasks, ensuring seamless customer service and sales support.Key ResponsibilitiesActive...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland Stadtsparkasse Magdeburg VollzeitAbout the RoleWe are seeking a highly motivated and organized individual to join our team as an Insurance Support Specialist at Stadtsparkasse Magdeburg. As an Insurance Support Specialist, you will play a crucial role in supporting our insurance specialists in their daily tasks, ensuring seamless customer service and sales support.Key ResponsibilitiesActive...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland Bosch VollzeitJob SummaryBosch Service Solutions Magdeburg GmbH is seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAssist customers and technicians over the phone...
-
Customer Service Representative
vor 2 Monaten
Magdeburg, Sachsen-Anhalt, Deutschland Bosch VollzeitJob SummaryBosch Service Solutions Magdeburg GmbH is seeking a highly skilled and dedicated individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesAssist customers and technicians over the phone...
-
Magdeburg, Sachsen-Anhalt, Deutschland Cross Border Talents VollzeitCustomer Support Representative Opportunity in Cyprus We are seeking a highly skilled German-speaking Customer Support Representative to join our team in Larnaca, Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in German, ensuring their needs are met and exceeded. Key...
-
Magdeburg, Sachsen-Anhalt, Deutschland Cross Border Talents VollzeitCustomer Support Representative Opportunity in Cyprus We are seeking a highly skilled German-speaking Customer Support Representative to join our team in Larnaca, Cyprus. As a key member of our customer support team, you will be responsible for providing exceptional customer service to our clients in German, ensuring their needs are met and exceeded. Key...
-
Sicherheitsberater Technologie
vor 2 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitAls Sicherheitsberater Technologie bei Workstation Customer Care unterstützen Sie unsere Kunden bei der Auswahl und Implementierung von Sicherheitslösungen. Ihre Aufgaben umfassen die Beratung von Kunden, die Identifizierung ihrer Sicherheitsbedürfnisse und die Empfehlung von passenden Produkten und Dienstleistungen.Einige Ihrer Hauptaufgaben sind:Die...
-
German Language Customer Support Representative
vor 3 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Teleperformance VollzeitCustomer Support Representative OpportunityWe are seeking a highly motivated and fluent German speaker to join our team as a customer support representative for a leading telecommunications company.As a customer support representative, you will be responsible for communicating with customers from Switzerland in German, providing solutions to network and...
-
Mitarbeiter Tourenplanung
vor 2 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitWir suchen bei Workstation Customer Care einen erfahrenen Tourplaner für Serviceaufträge, der sich auf die Tourenplanung von Servicetechnikern für Heizungstechnik spezialisiert hat.Die Aufgaben umfassen:Disposition von Serviceaufträgen anhand festgelegter Rahmenbedingungenwirtschaftliche Tourenplanung der ServicetechnikerTerminabsprachen mit EndkundenUm...
-
Leasingvertragsbearbeiter
vor 2 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitAls Leasingvertragsbearbeiter bei Workstation Customer Care sind Sie der erste Ansprechpartner für unsere Kunden bei Fragen zu ihren Leasingverträgen.Wir suchen nach jemandem, der sich für die Automobilbranche interessiert und gute Kenntnisse der deutschen Sprache besitzt.Die typischen Aufgaben umfassen:Kontaktierung der Kunden und Abfrage der...
-
Büroassistent Auftragsbearbeitung
vor 4 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitAufgaben und VerantwortlichkeitenAls Büroassistent für Auftragsbearbeitung bei Workstation Customer Care werden Sie Teil unseres Teams und unterstützen unsere Kunden bei der Verwaltung von Aufträgen. Ihre Aufgaben umfassen:Erfassen von Bestellungen im AuftragsverwaltungssystemAllgemeine Bürotätigkeiten wie Schreiben, Telefonieren und...
-
Büroassistent Auftragsbearbeitung
vor 4 Wochen
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitAufgaben und VerantwortlichkeitenAls Büroassistent für Auftragsbearbeitung bei Workstation Customer Care werden Sie Teil unseres Teams und unterstützen unsere Kunden bei der Verwaltung von Aufträgen. Ihre Aufgaben umfassen:Erfassen von Bestellungen im AuftragsverwaltungssystemAllgemeine Bürotätigkeiten wie Schreiben, Telefonieren und...
-
Fahrstuhl-Notruf-Experte
vor 1 Woche
Magdeburg, Sachsen-Anhalt, Deutschland Workstation Customer Care VollzeitWir suchen zur Ergänzung unseres Teams im Fahrstuhl Notrufservice eine motivierte Person (m/w/d), die sich für die Annahme und Weiterleitung eingehender Anrufe begeistert.Aufgaben:Annahme der Anrufe und Aufnahme des Problems sowie der HavarieadresseErfassen des Notrufs im EDV System und Weiterleitung an die zuständige Servicefirmaggf. Information an die...
-
Senior Software Engineer
Vor 4 Tagen
Burg bei Magdeburg, Sachsen-Anhalt, Deutschland Marktkauf 7318 Burg VollzeitAs a senior software engineer and team lead, you will be responsible for guiding the development team in designing, developing, and deploying scalable and efficient software solutions. This includes leading the team in implementing new technologies and methodologies to improve overall quality and productivity.Key responsibilities include mentoring junior...
Customer Experience Team Leader
vor 2 Monaten
About Us
KVM & GA is a leading insurance company with a rich history. Our mission is to deliver exceptional customer service and build long-lasting relationships with our clients. With a team of over 800 professionals, we strive to create a positive and supportive work environment.
Job Summary
We are seeking a highly motivated and experienced Team Lead to join our customer service team. As a Team Lead, you will be responsible for leading a team of customer service representatives and ensuring that they provide excellent service to our clients.
Key Responsibilities
- Lead and manage a team of customer service representatives
- Develop and implement customer service strategies to improve customer satisfaction
- Monitor and analyze customer feedback to identify areas for improvement
- Collaborate with other departments to ensure seamless customer service
- Provide coaching and training to customer service representatives to enhance their skills and knowledge
- Ensure that customer service standards are met and exceeded
- Participate in the development and implementation of business strategies to drive growth and revenue
Requirements
- Proven experience in customer service leadership or management
- Excellent communication and interpersonal skills
- Ability to analyze data and make informed decisions
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- High school diploma or equivalent required; bachelor's degree preferred
What We Offer
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
- Flexible work arrangements and work-life balance
How to Apply
If you are a motivated and experienced customer service professional looking for a new challenge, please submit your application, including your resume and cover letter, to us.
