Lead CRM Strategist
vor 2 Monaten
Flink stands at the forefront of the quick commerce sector in Europe, dedicated to enhancing the convenience of grocery delivery right to customers' homes in mere minutes. With operations spanning multiple cities across the continent, Flink prioritizes sustainability and inclusivity, ensuring a strong focus on customer satisfaction and value creation. The company enjoys robust backing from esteemed investors and is on a continuous path of growth and innovation.
Position Overview- Key Responsibilities:
- Formulate and implement CRM initiatives aimed at maximizing customer retention and lifetime value.
- Oversee the subscription framework and initial retention phases.
- Work collaboratively with diverse teams to meet organizational objectives.
- Effectively leverage CRM systems and analytical tools for data-driven decision-making.
- Essential Qualifications:
- 5-7 years of experience in CRM management within applicable sectors.
- Proven track record in crafting successful CRM strategies.
- Expertise in data analysis and familiarity with CRM software.
- Exceptional project management and communication abilities.
- Capacity to thrive in a dynamic and fast-paced environment.
- Employee Benefits:
- Investment in learning and development, generous vacation policies, and mobility options.
- Access to discounts on various services and pension schemes.
- Contemporary office setting with a pet-friendly policy.
All applicants will be assessed based on their skills and qualifications, ensuring a fair evaluation process.
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